Tracy Lidgett

Dallas, TX

Commercial Moving
December 16, 2022

Dallas Branch has been very supportive to our needs and have done a most awesome job! Thank you, Taylor Turman and crew, for all that you do!

Brandon Gutierrez

Dallas, TX

Military Relocation
November 22, 2022

Suddath subcontracted our move out to a company who destroyed or lost assembly parts to 23 of our belongings. I also had them move my motorcycle which was a mistake. On their way to my residence, I received a call from the driver asking if I would be able to meet them at a truck stop 2 hours away to pick up my motorcycle because it fell over and almost slid off the back of the flatbed truck. The driver was concerned the motorcycle would sustain more damages if they continued. There were extensive damages. When I asked the driver why my stuff had not been properly cared for, he said, “For military moves we don’t make tips, so some movers just don’t care. I’m not saying that’s right but it’s the truth”. Suddath is responsible for repaying my family for damaged goods. They had 60 days to respond to my claim and they were late. Eventually, they did pay for some of the agreed upon items. I submitted a rebuttal to have them pay for items on the high value inventory list which they denied the first time. They had seven business days to respond which has already been exceeded. I’m hoping someone from management reads this review and contacts me personally to make this right. My experience with Suddath has been awful and I do not recommend their business.

Kathryn Arnett

Dallas, TX

International Home Moving
October 27, 2022

Worst government move I have ever had after moving across continents over decades. So many corners were cut, the company does not seem to care. Priceless antiques destroyed. Wish I had read reviews.

Nargol Payman

Dallas, TX

Employee Relocation
August 22, 2022

My company Apple send this company to move my stuff to San Jose around end of June. They packed un professional. They delivered almost all big items broken and they stole my Persian carpet. They are the worst movers. Don’t trust them. Don’t hire them , they send thief to your houses.

Terri Smith

Dallas, TX

Long Distance Home Moving
July 13, 2022

I could not be happier! Suddath was the easiest aspect of our move. Every one from Jason walking through our home to make the initial quote, to Jenny coordinate our move, to our driver Erik and his team in Plano (Robert, Charlie, Mel, Giovanni & Ricardo) packing us up and the San Antonio team (Mike, Tom & Joe) who unloaded our things, everyone was so professional/polite/friendly/on time! Would certainly recommend to anyone! Thank you Suddath!

Min Che

Dallas, TX

Long Distance Home Moving
April 7, 2022

Overall the service is good. Only have one suggestion about the third party management. Punctuation, some basic disciplines and qualifications of people.

Sara Schultz

Dallas, TX

Employee Relocation
April 1, 2022

Excellent service, communication and delivery logistics. We had a great experience especially since we had a very short turnaround time to get to our final destination. Carrie Hodgson communicated every step of the way. I am amazed how efficient and quick Suddath made our entire moving process. 100% recommend! Thank you Carrie Hodgson and Suddath.

Nidhi Srivastava

Dallas, TX

Employee Relocation
March 29, 2022

Excellent service from packing, loading , unloading , assembly for furniture, boxes pickup, car move . Crew was very efficient

Judith Williams

Dallas, TX

Long Distance Home Moving
March 14, 2022

I would totally recommend using Suddath the relocation company to go to. I was kept informed from the beginning of the move until my items were unloaded. Elaine was a great help and even called on the day of delivery to make sure that I was good. Thanks for making my move go smoothly. Judith Williams

Erin Garcia

Dallas, TX

Military Relocation
March 11, 2022

I would love to leave a great review for Suddath but I can’t. I will comment that the coordinator for our move was great and quick to respond to anything we need. That being said, our overall moving experience has been one nightmare after another. From departure address to delivery address we have had numerous problems with the move in general, the subcontractors, packing of our goods, miscommunication between parties, and lost or damaged items totaling more than 75. I will be brief but I could go on for pages, packing consisted of throwing things from drawers and shelves into boxes, without cushion, wrapping, or labeling of the rooms or contents of boxes. Pre-move inventory does not correlate with box and furniture numbers. Several items were shipped but not inventoried which has created a problem with our claims process. Furniture including antiques and very expensive items, was packed so tight they were in contact and constantly rubbing against one another creating damage. There was absolutely between. Stored in a very hot dry facility for the two weeks they had our things. Delivery of our items to our new home was late by days and then hours when they did show up. The company was not organized and sent one person to unload 15,000 lbs of goods. At the start they thought we had one trucks and 8,000 lbs…they didn’t even know what was ours. So much wasn’t there. we believe a whole truck as it was boxes, furniture and electronics. I have filed a claim. It was for $46,000. Suddath offered us $15,000 after an “appraiser” did a face time review of damage. On several items that were high value antiques, furniture or original art they offered $0. Many of these were purchased for over $1,5000. We have been in negotiations since November 8 2021. It March 11 2022 as I write this. We have full logs of conversations, emails, claims, receipts, and appraisals. Still they say it isn’t enough and deny our claim.

Jordan Morrow

Dallas, TX

Employee Relocation
March 6, 2022

Elaine was a wonder coordinator and super helpful with getting us moved quickly. The movers did a great job packing everything efficiently. We got our things in a timely manner and they did not lose or break anything. It was a great experience.

Safaan Rahim

Dallas, TX

Employee Relocation
January 24, 2022

Suddath did an excellent job. Elaine Bagby was a phenomenal move coordinator who always answered promptly and helped me out.

Adriana Fierro

Dallas, TX

Military Relocation
December 17, 2021

I wouldn’t be surprised if my review didn’t make it to your website. Mr. Suddath, your grandfather would be ashamed of how you are handling the business. I am convinced, it is all about profit and personal gain than providing a service for which you are being paid for. Nobody is asking you for a favor or for anything free. All you are expected to do is your job. You can have a sum of excuses for not carrying out your job. In 2018 it was due to a “lack of drivers” in 2021, I’m sure you blame it on the pandemic. Our home goods arrived late and we had many broken items. You do not have any heart for what you do. It is not your family having to sleep on inflatable mattresses or eating on foldable tables and chairs leading to falls and back pain. No, you and your family are living comfortably profiting from other’s money. Maybe you just don’t care for military families? Then in that case, don’t accept government contracts. Leave it to the company who has heart or at least can do their job properly!

Shawn Mitchell

Dallas, TX

Employee Relocation
August 23, 2021

Easiest move I’ve ever had to include 20+ years in the military. Great customer service, experienced moving crew, and no damages. Great job Suddath and will recommend.

Kevin Ricketts

Dallas, TX

Employee Relocation
July 27, 2021

Richard with Suddath was outstanding. He was responsive and worked to ensure our needs were met. Our driver, Logan, was also great. Our first day of offloading was difficult as the crew quit an hour into the move. However, the crew Logan got on the second day was exceptional. They worked extremely hard in the heat and made sure everything was well protected. I would recommend Suddath.

Rodrigo Salazar

Dallas, TX

Employee Relocation
July 20, 2021

I had a great experience with all the relocation. Richard was always communicative and on top of the stage of the moving. Our stuff was carefully packed and moved to the new location. And it even got there in sync with us. All the stuff that helped us was always very polite and on time.

Justin Mourar

Dallas, TX

Employee Relocation
July 13, 2021

Amazing customer service and support from the packing and driving team, always had prompt communication and adhering to the planned departure and arrival times.

Catie Panella

Dallas, TX

Employee Relocation
April 25, 2021

Everything was wonderful from the pickup in Phoenix, Arizona with Joe to the drop off in Houston with Mike and Carl. Elaine was also amazing with the communication of the process and was consistently there to answer any questions we had. Would definitely use Suddath again for a move in the future.

Louie Zhang

Dallas, TX

Employee Relocation
March 30, 2021

Richard Reyes helped me to move my household goods from Texas to New Jersey recently. Richard was very professional and thoughtful in making all the arrangements and coordinating with me for a smooth operation. Much appreciated his efforts! 👍👍

Chris G

Dallas, TX

Employee Relocation
March 22, 2021

Great experience. They made the entire process extremely simple and our items were cared for like it was the movers personal belongings. The driver/moving team was fantastic and always very timely. Thank you for all your hard work and making a very stressful process stress free.

Gabriel Ruscalleda

Dallas, TX

Employee Relocation
February 2, 2021

Amazing job relocating from Midland TX to Houston TX. They took care of everything including shipping my cars to Houston. Rachel Estrada did an amazing job keeping me up to date with the process, and the United Van Lines did an outstanding job the moving day.

Wade Gibson

Dallas, TX

Local Home Moving
February 2, 2021

We’ve used Suddath twice in the last two years and they’ve been friendly and flawless both times!

Mona S

Dallas, TX

Commercial Moving
January 22, 2021

We had such a great experience with Suddath. The entire move was so professionally done. They arrived on time and promptly starting working and didn’t stop until it was all done. They had good attitudes and were hard workers. Thanks Suddath!

Dawn Q

Dallas, TX

Long Distance Home Moving
January 10, 2021

Very disappointed in our packing crew. The kitchen packing was done well, but our personal framed artwork was stacked on top of each other with not even a single piece of paper for cushion in between. This resulted in chips and scratches on multiple frames. Also, several lamp shades were placed in boxes without packing for cushion – this resulted in the boxes getting dented/crushed in the moving van. This was sloppy, lazy and disrespectful. [Employee] the packing supervisor dropped off the crew and left for another job. Obviously part of our crew needed more onsite supervision.

Steve Waters

Dallas, TX

Local Home Moving
December 27, 2020

Having Suddath Relocation Systems move us was an incredibly positive experience. From start to finish this group was fantastic. From the initial phone conversation with Leo to Mike & his team to Heather following up we cannot thank them or praise them enough. And they moved us out and into our new home on the SAME DAY. The moving team of Mike, Mark, Robert & Quan were extremely professional – respectful – flexible – and great to work with. I mean there were times we changed our minds on where we wanted items and just like that it was done. They even placed a patio set together and nicely set two old outdoor antiques in an attractive way. Again, I mean who does this sort of stuff? Suddath, that’s who. And most importantly during these times of COVID you could imagine our concerns. The precautions and steps they take to eliminate our fears were very much appreciated. Thank you all.