Alken Cohen

Orlando, FL

Long Distance Home Moving
July 1, 2022

Great service fir all. I will recommend to all I know.

Lucy Hardy

Orlando, FL

Local Home Moving
July 1, 2022

Arnaldo Acevedo and 2 other men did a great job moving and packing on 6/27/2022 at the Shea Orlando Condo. They were very professional and personable! Great guys and totally recommend them again!

Jessica Wood

Jacksonville, FL

Military Relocation
June 30, 2022

AVOID at all cost – DO NOT use this company! Our family has done five military moves in the last decade, and due to Suddath this has been by far the worst. Nightmare would be an understatement. We didn’t find out that they outsourced our packing/pick-up to a 3rd Party Agency until the local moving company arrived to our house. Suddath never assigned a driver (and still hasn’t) to our shipment and failed to notify us of this issue. They’ve now missed the contracted RDD delivery date and still have no driver assigned to our shipment. When pressed, they cannot even give us an ETA or explain why we’ve gone half a month without our household goods thus far. What they are doing is borderline criminal – taking on more government HHG shipping contracts than they can handle or service, in order to make a profit, at the expense of military families. All our belongings are still sitting in the back of a trailer in a local shipping company parking lot, where they’ve been for weeks, subjected to the heat and humidity of the south. We’ve tried reaching out to the movement coordinators multiple times, and get the same excuses: “no driver has been assigned yet, we’ll call you when we find one.” There are multiple other families who were forced assigned Suddath who have been waiting close to a month (some longer) for their goods to arrive or a driver assigned. And they are just as frustrated, as their kids and families sleep on air mattresses and eat dinner off the floor. I will change/update this review if Suddath immediately addresses these concerns and delivers my items like they were paid to do. As you can tell I’m very frustrated and upset by this terrible service.

Julie Hendged

Washington D.C.

Military Relocation
June 30, 2022

Here we are, weeks later (our shipment was picked up May 23rd), with no word on when our home goods will arrive. We have left multiple emails with ZERO responses, and when we call, we are told EVERY TIME they will look into our shipment and call us back with an update within 24 hours. Guess how many call-backs we have actually gotten? ZERO! I’m starting to suspect our entire life goods are lost. Worst movers ever. Avoid at all costs.

Carmen Webb

Tampa/St. Petersburg, FL

Commercial Moving
June 30, 2022

Super special thanks to you all – Yolanda, Bobby, Cici, Rebecca, John, Bill and the entire crew for your work on this project!

Peter Hermann

Tampa/St. Petersburg, FL

Long Distance Home Moving
June 30, 2022

We felt well taken care of and there were no glitches or surprises during an already stressful time!

William Block

Jacksonville, FL

Commercial Moving
June 29, 2022

Excellent Job – no issues – thank you for your professional services

Aween Ali

Orlando, FL

Commercial Moving
June 29, 2022

Naldo and his moving crew, Armaldo Aceredo did an excellent job in packing everything up. They listened to all of our request and made sure that everything we need to pack was done. They came around 8:30am and finished packing everything by 12:00pm. Thank you so much!

Kelly Watson

Charlotte, NC

Employee Relocation
June 29, 2022

I found the entire move to be as stress free as it possibly could. From the packers and movers in our original location to the movers who unloaded in our destination. Everybody involved took paid extra attention to insure we were at ease during the entire event. Teresa Schwartzkopf is a Peach !

Amani Beamon

Atlanta, GA

Employee Relocation
June 29, 2022

My experience was amazing. Kate Miley was a pleasure to work with

Frank Jakubowski

Jacksonville, FL

Military Relocation
June 28, 2022

My permanent change f station (PCS) move was contracted by Suddath to move my house hold goods from Fort Lewis, WA to Fort Riley, KS. My stuff has packed on 10JUN22 and its now 28JUN22 and a driver still has not been identified to deliver my belongings. Suddath has also been unable to provide me with any reason as to why or when my house hold goods will be delivered. Companies should not except contacts that they can not support. My family and I have been living out of a suitcases and sleeping on air mattresses for almost 3 weeks with no end in site. I don’t recommend Suddath for any of your moving needs.

Daniel C

Orlando, FL

Long Distance Home Moving
June 27, 2022

They were very professional and efficient with moving my boxes. They were friendly and had good communication to make sure everything got taken care of.

Scott Riccio

Tampa/St. Petersburg, FL

Commercial Moving
June 27, 2022

Thank you to the Suddath team on a very smooth move relocating our management office. Rob and Jose were very professional and on time as promised. They were able to complete everything by 10:50am. We look forward to referring our customers to Suddath in the future.

Karen Portice

Tampa/St. Petersburg, FL

Long Distance Home Moving
June 27, 2022

The process was made fairly easy and my goods were delivered in a timely manner. There was a day mixup with the packers and the head packer was a bit grumpy and seemed a bit put out. The other two were great! The driver called to confirm delivery and the boxes were very neatly packed in my storage unit.

Harini Hopwood

Orlando, FL

Long Distance Home Moving
June 23, 2022

Arnaldo Acevedo and the crew were great. Treated our stuff with respect and got everything packed quickly!

Jamie Divine-Cadavid

Charlotte, NC

Long Distance Home Moving
June 22, 2022

This is an email I sent to our moving coordinator five days ago… The issue remains unresolved “We want to continue to express our deep concern and disappointment with the lack of attention we have received from the Suddath group regarding our recent request for the pickup of our packing debris; not to mention the amount of stress we have had to endure due to the damage to our household goods. Knowing how poorly the move was operationalized in California I find it quite brazen and appalling that you are not making any effort to schedule the debris pickup. We have damaged items including a 75-inch TV in our home along with an entire garage filled with packing materials that have made it impossible for us to get the house in order and we are in week three since closing. This is not what I paid for and I find it hard to believe that United Van Lines would approve of this type of dismissive behavior from one of their subsidiaries (that being Suddath). I also plan on voicing my concerns regarding the team that moved us to California as I am certain that with the sloppy handling and packing of our household items the team on the second day were nothing short of day laborers who had no concept of how to correctly pack an entire house. That said, I do not want the next communication to offer another timeline of two weeks to get this debris picked up and furthermore, with the feedback you are receiving today (and were well aware of prior to today’s communication) I would make this issue a priority”

Eileen Knecht

Orlando, FL

Long Distance Home Moving
June 22, 2022

Crew was on time. Got busy and got everything Into in place. Put together item as required. Picked up after themselves. Polite fellows.

Wendy Russell

Tampa/St. Petersburg, FL

Long Distance Home Moving
June 21, 2022

Everything was smooth, no problems.

Bryan Surface

Tampa/St. Petersburg, FL

Long Distance Home Moving
June 21, 2022

Easy and hassle-free. They were very hard workers and careful with our things.

Derrick Marchant

Jacksonville, FL

Military Relocation
June 21, 2022

Louie Hill and Zeke were my movers today and they did a wonderful job! Outstanding! Louie needs a raise, he is very personable.

pradeep karamadai manoharan

Jacksonville, FL

Employee Relocation
June 21, 2022

I am very happy about the moving service, really, they did a great job from the beginning till deliver the items. Shelby Childers is the coordinator and she executed very well. Cleared planned a head and she made my life easy. Great Job Shelby.

cindy carloni

Jacksonville, FL

Local Home Moving
June 20, 2022

After a long distance nightmare of a move; this local move/ storage Proved to be efficient: painless: pleasant.!! Excellent communication between Perry the estimator and Amanda in corporate. All my calls were returned, all my questions answered. The estimated costs and actual fees were within a few dollars of the quote. Professional co out of JAX , FLA… most highly recommended

Tammie Davis

Orlando, FL

Local Home Moving
June 20, 2022

Otis, Tony, and Eluardo were professional and with 5 people they worked together as a team very well. They took care of everything in a 3 story townhome with ease.

Jamie Stien

Jacksonville, FL

Military Relocation
June 20, 2022

I was required to put at least 1 start – but 0 stars is my rating. Customer service is substandard, if you are on hold longer than 20mins they hang up on you. Chat online feature – they simply stop responding. I will say when I did get ahold of a human being they were super nice. I requested direct delivery before my move and now I have to put my family in a hotel not knowing when I will receive my HHG. I do not recommend this service to be your TSP.

Arunika Agrawal

San Jose, CA

Employee Relocation
June 18, 2022

Ismael and Sixto were great. They made it look so easy and they were fun.