There are a lot of different things you can do to prepare for your move. It depends on the level of service that Suddath will be providing. If Suddath is doing a full-service pack for you, you’ll just need to make sure things are organized for us to come in and help you pack – such as clearing out all the items that you want to give away. If we're just doing the loading and you’re packing for yourself, you’ll need to organize your goods, identifying items that will go with the movers and clearly separating out what you want to stay with you.

For customers in Seattle, the city landscape does offer a lot of hills. There are challenges with the load trucks not having easy access to some locations. To accommodate that, we do have shuttle services (aka smaller, more accessible trucks) from the warehouses or from the larger truck to work with the smaller spaces in those tight roads.

For a business move, there are also the usual issues that come along with a move in a large city – traffic, parking permits and time constraints. Suddath leverages its experience in the area to mitigate those issues in order to not slow the process. For example, in an office move Suddath creates a customized move plan that factors in any access, permitting or timing issues so that it can get to work upon entry. We provide full transparency so that everyone from the crew to internal stakeholders are on the same page, working off the same plan. 

For commercial moving, Suddath offers a broad menu of services from small office moves to ongoing MAC solutions supported by its suite of award-winning technology. If you’re moving employees to a different space or building, Suddath takes care of everything from your moving and warehousing needs, to IT disconnect and reconnect services for your relocation. Suddath can even decommission any furniture you’re not taking with you.

The teams are experienced in even the most challenging relocation environments. Suddath uses specialized tools, techniques and technology that fit your unique industry requirements to simplify the move process and avoid costly mistakes. In the Seattle area, Suddath partner with some of the largest technology companies and conglomerates to manage commercial moves and ongoing projects.

The hospitality logistics team is well suited and equipped to help with all phases of a hotel remodel, and even new construction. When it comes to the hospitality field, Suddath offers services such as project management, warehousing and distribution/sequencing, FF&E installation and transportation management. Suddath hospitality services are scalable, covering everything from business-class hotel chains like the Hilton Garden Inn to large international resorts, like Baha Mar in the Bahamas. Suddath’s services and project management work together to make sure that your project is installed both on time and on budget.

In the unfortunate and unlikely event of damage, we have a simple two-step claims process to expedite claims as quickly and easily as possible. First, speak with your dedicated move counselor. They will make sure you receive the claims form, and any other pertinent information. Then, you will submit that form and the appropriate information to the claims department, who will assign an individual person to help you through the process using the original documentation. They will identify the value of the damaged items and communicate the appropriate resolution, whether that would be repairing or replacing the item.

Suddath has a couple different options in obtaining a moving estimate for your international household goods move.

It can schedule an in-home survey, where a move coordinator will come to your home to not only take note of the amount you need to move, but also understand the access to your house and available parking spaces in order to plan what moving day will entail. This avoids any issues or delays on the actual moving day. They will simply be doing a count of your items and establishing an estimated weight and to identify any items that might be unique to your shipment or any high-value items of concern for you.

Suddath also offers a virtual walkthrough, where you will go through your house using your smartphone or tablet with a moving coordinator over a Skype or Facetime-type application.

The process would ultimately be the same. Although we’re as thorough as possible in the virtual walkthrough, the in-person estimate may be better if you have a large house.

We have several processes, protocols and documents that Suddath relies on for control and accountability. This includes a detailed inventory that itemizes all your things and notes any preexisting damage.

Through its industry-first, proprietary technology called Tracker, Suddath provides full transparency to you during the moving process. This includes providing control and visibility to you, and accountability to Suddath, every time your goods changes hands from origin to final destination in your new space. With Tracker, you can even watch in real-time as each of your employees’ workstations are set up and go back online.

All our crews are also rigorously trained and educated on proper corporate relocation processes in Suddath University. There is a fully furnished mock office inside the warehouse there where our crews learn the proper skills to keep up our high standards.

In Seattle, Suddath stands out for our game-changing technology that has modernized the commercial moving process. Its innovative solutions dramatically improve the customer experience and reduce risk through modern self-service features, access to real-time information and strict controls over inventory and compliance.

Through our hiring process, Suddath has robust background checks and a drug screening processes to qualify all its potential employees. Suddath actively recruits talent at all levels who want to learn, better themselves, and become leaders within the organization.

Suddath elevates and educates all of its employees and sets them up in positions where they can progress internally within Suddath, not only locally but nationally. It fosters internal growth and success of employees within the Seattle branch, and it is a moving and logistics company that rewards commitment, safety and quality service.

Yes. Suddath has storage vaults for logistics projects, household goods shipments and floor space for hospitality and commercial storage projects.

Whatever you’re choosing to store with Suddath, your items will be safe and secure in its Seattle warehouse. When using vaulted storage, the warehouse staff will carefully and skillfully store and pad wrap your valuables.

Suddath offers an executive move service. It is its white-glove service called the ‘Suddath Nobility’ program. These executive-level moves offer personalized services from a highly experienced team. It includes a dedicated project manager on-site, who oversees the move crew, planning timelines and reviewing logistical needs. That crew is also hand-selected to be an asset to the customer in handling the small decisions that are required throughout the pack and load or delivery.

A Nobility move takes care of everything for your transferee, so they can focus on integrating into their new role and becoming immediately productive and effective.

For commercial moves, Suddathhelps reduce the cost and risk associated with space turnover by providing professional planning to help you resell, donate, recycle or dispose of your surplus assets in the most economically and environmentally responsible manner possible. Suddath also provides the labor, equipment and transportation you need to meet your deadlines and properly dispose of confidential documents and data equipment often found in vacated space.

As far as quality, it starts with having the right people working for you. Every day, Suddath is assigning individuals to your move who are people who care, who understand that moving is a stressful time for everyone. Our Seattle movers know that Suddath is there to eliminate that stress and not add to it.

The training center, Suddath University is a big part of this. All the crew members are trained for international and office moves. It also works with them on soft skills, to ensure that when they’re in your home or office, they’re treating everyone with the utmost respect during what can be a stressful time.

The training and investment Suddath puts into our crews helps ensure that they understand the requirements, what is expected of them, and that the team is all in the customer service business. Suddath performs that service to the best of its abilities, and it makes sure that those abilities are robust.

Our moving and logistics experts in the Seattle and Tacoma area would love to learn about your office move, employee relocation, or global logistics or international residential move needs.