A Leader in Moving, Storage and Logistics for Melbourne, FL

Yes, typically. We offer two options, and you would have to choose what's the best option for you. If you would like the minimum coverage, which is at no cost, that coverage gets you $0.60 per pound per article. It is the most economical option that we have, but it only provides minimal protection.

Also, we do offer full value protection if you would like to replace or have the item repaired to the condition that we received it in. If something were to be damaged, there is a cost for that, but it's $6.00 per 10,000 lbs. So, if you have a 10,000-pound shipment, for example, you'll have $60,000 in coverage. Again though, the standard is $0.60 per lb. If something were to get damaged, it would get weighed, multiplied by the $0.60, and that's what you would be reimbursed for the claim.

We work hard to take care of your items. However, should there be a damaged item, you would get in touch with your move coordinator and ask for a claims form. You would fill that out and submit it back to them, and then that person will get it to our claims department, where it will get assigned to an adjuster, and they will work with you on resolving your claim.

There are two options. We have a binding estimate, or a binding cost of these services specified in advance, that will give you the cost of the move, and then we have a non-binding estimate. A non-binding is used when you're not exactly sure what's moving. For example, you may not know yet if your daughter's going to move with you, or if the things in the garage are going. Non-binding leaves options open, but there could be additional charges if weight goes higher than anticipated.

Suddath makes international moving easy and provides you with real value at a competitive price. Our experience, service, flexibility, and credibility will take you nearly anywhere in the world with the confidence that everything is being expertly handled along the way. We assign you a personal move counselor who's available to answer questions and help you reach your destination as quickly as possible. Your single-point-of-contact will guide you through the entire process, including customs and documentation, international insurance coverage options, and oversee all of the logistics associated with your move.

Part of our standard operating procedure at Suddath is, as soon as we come in and meet you, we're going to lay extensive floor protection. So if you have hardwood floors, we're going to put down cardboard, we're going to wrap banisters, and if you have a main thoroughfare that's a stairway, it's going to get carpet shield. We have another neoprene-type rug runner we lay down in the area where we're going to operate the most, and door jamb covers to make sure doors don't get chipped up.

We wrap all of your furniture inside of your house before bringing it to the truck and do the same when we're at the destination, making the delivery. Everything comes off the truck padded into the designated area, unwrapped and placed in your desired location, minimizing the possibility of damages.

Our average tenure with our subcontractors runs about 11 years here with us. All of them are background checked, making sure we know whom we're putting in your house. They go through extensive training before coming to your house. There's no on the job learning. That's for both our employee and sub-contractor personnel.

You would never know who's an employee and who's a contractor because they are an extension of us. All our contractors here are solely contracted with Suddath, so they're not at another moving company one day and at Suddath the next.

Suddath offers a preplanned moving guide that is going to give you an eight-week timeline of things that you should be doing to get prepared for your move. Our crews know how stressful this can be in your life. They do an excellent job of letting you know that we're here, that we understand what we need to do, and we're going to take care of your stuff. We're going to try to take the stress off your plate, and we're going to handle this move the right way.

In Central Florida, we have 10,000 square feet of climate-controlled storage space. From there, the primary difference between short- and long-term or permanent storage is the timeframe for which your items will be stored. For Melbourne interstate moves, remember that short-term storage caps at 180 days.

In either case, your items will be stored in a fully-enclosed vault within our warehouse. With vault storage, our warehouse staff will carefully store and pad wrap your valuables in the container.

We have monthly safety meetings and quality meetings in Melbourne to go over any new topics or standards. We also have Suddath University located at our headquarters in Jacksonville, where we send our crews and our drivers to get annual training. We also do that here at the facility, with our background checks and training on the U, which is an online class through Unigroup, for additional training opportunities.

Also, we have an extensive tenure with most of our staff in Central Florida, not only in the office but out working moves. It's not only the men and women that are out sweating every day during a move but the folks inside the office who know that when anyone needs something, they've got to be there for them.

All commercial moving. If it moves, we move it. We have rigging, and we have the installation of commercial furniture. I mean anything that needs to happen associated with an office move or office building we can handle it.

We also do a lot of hospitality logistics projects, because Central Florida has the second largest number of hotel rooms behind Vegas. Typically, with hotel and resort renovations, we go in and remove all the existing unwanted FF&E. If the hotel has a liquidator, we'll get it to the liquidator.

Then comes all the carpet and paint changes, so we will store all the new items – all the sofas, the new beds, everything that's going to go in that room. When it's ready, we go in and hang the TV. We hang the artwork and the mirrors, and then we place everything back in that room.