See What Our Customers Are Saying In

Our Moving Company Reviews in Dallas-Fort Worth, TX

Customer Reviews in Dallas-Fort Worth


Dallas-Fort Worth
Moved from NH to Tx. Cameras and kids piggy banks stolen. Suddath doesn't cover theft by their employees. My kids photos were on the SDs cards with the cameras. Just dont mention theft and they might replace your lost/stolen items. Very disappointed. Movers in Texas where good. NH moving crea wedd unorganized and worthless. No plans go use Suddath on the next move.


Dallas-Fort Worth
Worst moving company I’ve ever worked with in over 10 years of military moves. The driver is over a week past the delivery date and refuses to provide updates. I’ve tried to call more than 10 times to file an inconvenience claim and no one will return my calls. Terrible customer service. I’m filing a complaint with BBB and will take legal action if necessary.


Dallas-Fort Worth
Everything was professionally, efficiently, respectfully done. We have used Suddath (United) before and are NOT disappointed in the least. Bravo and kudos to: the Jacksonville packing and loading teams; the Fort Worth driver and unloading team; the agents involved in assisting at every step of the way! Thank you for taking the magnitude of potential stress out of the equation.


Dallas-Fort Worth
This move has been extremely difficult. There is an extreme lack of communication. My HHGs were packed on a different day than what was scheduled and I was not notified until the day of. On 20 June, my HHG were packed and loaded without enough crates although the premove inspection was completed two weeks prior. I had to wait an extra three hours so the packers could go get enough supplies and they still did not pack the standard. Most of the last items had minimal packing material. Also, I originally requested a delivery date of 2 July. I received and email stating my delivery date changed to 9 July. I tried to verify the delivery but no contact was made. I will assume it was because of the holidays.However, today is my RDD and after talking to four different customer service representatives who either have no access to shipment information or need a manager to answer a question, I still do not know if my HHG left my last location. My family has been financially inconvenienced and this is the second time we have had issues with the company. A move from TX to TN should not take three weeke. We would greatly appreciate a call back from someone in leadership who can help.


Dallas-Fort Worth
Was very efficient & punctual.


Dallas-Fort Worth
Was very efficient & punctual.


Dallas-Fort Worth
The move pretty much went without a hitch; however, there were a couple of issues we encountered when we began unpacking. First of all, we noticed that many of the wardrobe boxes had been stuffed with items. There were items other than hanging close placed in the wardrobe boxes. This caused the hanging to close to be bunched up and wringled badly. In addition, the packer crammed additional hanging clothes items in the top of each box simply by folding the items over and pushing them into the box. Never experienced this before while using Untied. Also, when the boxes were delivered to our temporary residence we found kitchen boxes in the dining room; dining room boxes in other locations; master bedroom boxes in the living room, etc. This made it very difficult to locate items we needed in our temporary location. The truck driver and his sidekick were very good. I have never experienced the driver working as hard as he did! The driver's name was Osmond. Don't know what damage, if any, we have as of yet. Haven't made that assessment.


Dallas-Fort Worth
I had SUCH a great experience with Suddath. From the moment I called to ask questions about my upcoming move, everyone there was amazing. They answered all my questions and were so warm and friendly - I knew they were the only company I’d choose to relocate me from Dallas to LA. The packing crew was super friendly and competent. And Hector and his team of movers worked SO HARD to get all my belongings loaded up and shipped to me at my final destination. I have zero complaints about the process and I highly recommend them for a quick and hassle free move!


Dallas-Fort Worth
Our guaranteed delivery date has come and gone and our goods 3 weeks after pick-up are still located in the same state that we left. Such a disappointment to any family, but especially those serving our country who are trying to get their families established at their new duty station. The lack of communication and inconsistency in status is almost as frustrating as the complete disregard to meet deadlines.


Dallas-Fort Worth
Suddath preformed as expecated, I have several claims pending......so far so good.


Dallas-Fort Worth
This was my first move and this has been the absolute worst experience! I made sure to have all of my house hold goods picked up on the 23rd of May and I never received a call or email regarding my shipments. I finally got ahold of someone after calling 7 times. [Employee] was very helpful but told me that my information just got in and that I would not but receiving it on 12 June like I was told. Now we will be in this hotel for another 10 days. I’m really upset because I had to reach out to them to get a response


Dallas-Fort Worth
had the first appt to pick up my stuff and they were hours late, because YOU decided to schedule someone before me literally the day you were to pick up..and NO you did not tell me you'd be late even that day.

The men who did the work generally did a good job, but my desk has damage (no cosmetic), because it was not disassembled.
In addition, I'm missing a box of Rolling Stone Magazines (roughly 2 years worth). Both of my boxes of playboys were opened and in one case it appears the entire box was dumped out and then the magazines put back in, because they're all upside down. The other one had a half dozen magazines in one stack on top of 2 side-by-side stacks (as I put them, though maybe those were dumped too..havne't examined them yet.
Also missing an office chair mat
I'm in theory missing 3 boxes, though I'm not sure what they are (besides The Rolling Stone mags)
In addition, one of my tables is mildly scuffed, it wasn't before.
Then there's your delivery here. When sold on this, I was told it was unlikely it'd take till the last day to deliver. It did. I was told it'd be delivered at 11:30 to 1:30. It wasn't. I called and was told 3-4pm. It was 5:30. Just not


Dallas-Fort Worth
Jade Eccleston and hercrew helped my wife and I move in to our new Dallas Apartment yesterday. They were extremely helpful, nice, fun, and so efficient. If we ever move again-we will do everything can to move with Jade and her crew!!


Dallas-Fort Worth
The guys were so efficient, curtious, and had great knowledge of the best way to handle our packing. Great team!


Dallas-Fort Worth
Team did a great job. Very satisfied with experience!


Dallas-Fort Worth
This was our first major move that involved both interstate transfer and storage. Our move was very successful thanks to the efforts of both Leo Kirsch and Mandi Jewell. Leo was our account rep who spent considerable time with us explaining all the intricacies of the move and the options available to us to things like storage and insurance. He then spent about 2 hours doing a complete inventory of our belongings and the options that we had for our valuable art works. Mandi was the perfect move coordinator, constantly keeping us updated on status and then working with us to ensure a smooth delivery, even after we threw her a curve ball in terms of the delivery date. In the end, all went great. The back office team was great, and the two different move teams (loading in one state and unloading in another) were outstanding. They all worked as a team and were very focused on us and our satisfaction. thanks to all for a great experience.


Dallas-Fort Worth
Henry and his crew were pros and behaved like pros. Excellent job and would highly recomend them to anyone.


Dallas-Fort Worth
Great Service!


Dallas-Fort Worth
Great crew! Very efficient and extremely friendly.


Dallas-Fort Worth
Great experience! All professional and super friendly!


Dallas-Fort Worth
Well done! Even though one high value item was damaged, overall very professional and good crews both at origination and at destination.


Dallas-Fort Worth
Great job team; everything went smoothly!


Dallas-Fort Worth
The move went quickly and smoothly. Thank you, Leo, for your attention to detail in preparing the move specs. Mandi was great to work with on coordination and follow-up and always had a smile in her voice.


Dallas-Fort Worth
Everything was perfect!


Dallas-Fort Worth
Our experience was great. Leo and Mandi did a great job prepping and Angel and his crew were terrific. We were impressed with how hard everyone worked and how quickly the move went and really appreciated that Mandi followed up to make sure everything was going well.


Dallas-Fort Worth
Excellent service- made moving so much easier and less stressful


Dallas-Fort Worth
Suddath moved me and my family from Florida to Dallas Texas and it went great. I was away working but when my wife is happy with the move everyone is happy.


Dallas-Fort Worth
Good Morning! What an amazing move! Awesome experience!!!! The whole move was smooth as silk and I look forward to referring you all in the future! David Johnson and Mandi Jewel are amazing!!!


Dallas-Fort Worth
Paula Albright is wonderful.


Dallas-Fort Worth
They did a great job, protected everything and moved everything.


Dallas-Fort Worth
Outstanding performanace! Move us quickly, carefully, and quietly. No stress for me. Thanks!


Dallas-Fort Worth
They did an awesome job. I would definitely use them again.


Dallas-Fort Worth
Always a great place to partner with!!
7 years and counting!


Dallas-Fort Worth
Dallas Rocks!
Great personalities to work with in the office and contractors.
I've been their mechanic since 2000 and would highly recommend this team!!!!!


Dallas-Fort Worth
Thank you for your commitment to the Dallas Community! JWA of Jesuit Dallas appreciates your kind donation of boxes for our Poinsettia Fundraiser!!


Dallas-Fort Worth
What a breath of fresh air moving with Suddath. Whole staff was out of sight!


Dallas-Fort Worth
Moving is a nightmare and everyone hates it. But my move went flawlessly and my movers were great! Not only were they nice but very efficient. I wouldn't choose any other company or location for my future moves. HIGHLY recommend them!


Dallas-Fort Worth
I did not move yet but I have went to the agent requesting used boxes for the move I will be making in mid April, they have been very kind and happy to help me.


Dallas-Fort Worth
Very professional my move went as planned and in a timely manner with no issues. I will be a friend of Suddath for life.


Dallas-Fort Worth
Great job location 163 !


Dallas-Fort Worth
Suddath moved my family recently from Dallas to Irving. The guys worked very hard and were very professional. Great experience. Will definitely use them again for my next move.


Dallas-Fort Worth
Great service. People were friendly.


Dallas-Fort Worth
Suddath picked up and delivered some furniture to me in Desoto, real professional, will use again and recommend.


Dallas-Fort Worth
Suddath has moved ne 3 time in the past 6 years. I have never had any bad experiences. I will not hesitate to use them again.


Dallas-Fort Worth
Best move ever!!!! Richard Upchurch and his crew arrived on time and worked hard throughout the move. They were polite and even vacuumed our front door area after the move. Top notch!


Dallas-Fort Worth
Suddath has moved my family several times. The crews are professional, and took care of our stuff. Will definitely recommend them.


Dallas-Fort Worth
Fantastic move with Suddath! The crew made a moving experience fun with their humor and they were very polite! Highly recommend Suddath!


Dallas-Fort Worth
I have moved, locally, twice with Suddath. Professional, on-time and completed my move within the time frame I was given.


Dallas-Fort Worth
I have used Suddath Relocation several times for local moves and they always do an excellent job. The crews are professional and get the job done in a short amount of time. I will continue to use Suddath Relocation for all my future moves in the metroplex.


Dallas-Fort Worth
Crews are always professional, on time, in uniform and have all equipment needed to get the job done! They consistently do a great job. Coordinators are always eager to meet all requests. To sum it up they're awesome.