Reviews
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Darren Lang
Charlotte, NC
Long Distance Home Moving
April 17, 2021Great experience start to finish! Thanks to Debbie and Brenda for being so helpful throughout the process and to Jim and the rest of the crew for very professional service! Highly recommend
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Katie Lopez
Charlotte, NC
Long Distance Home Moving
April 17, 2021This was our first experience with a moving company as civilians. Being a retired military family and moving numerous times over the course of my husband’s career, we had high expectations due to our previous experiences. Suddath United Van Lines continued the heritage of providing excellent customer service from consultation to delivery. Our relocation teams consisted of: Consultant-Tony De La Torre was knowledgeable, professional, and provided excellent customer service to ensure we were had all information and quotes to make the best decision for our family’s relocation. Coordinator- Bonnie Bottini provided excellent customer service. Ms. Bottini remained in contact throughout our relocation to ensure we were okay and to determine if we needed anything. Relocation team in Hialeah: Enmir Rodriguez(driver)- contacted us prior to pickup to ensure the best time. Very professional, efficient, and courteous. Juan Marrero- was courteous and professional Liudmila (Lee) Artega- assistant was wonderful, professional, and courteous. Garner/Raleigh Relocation Team: Emmanuel Cleto- Driver: was courteous, efficient, professional. Mr. Cleto contacted us prior to delivery and on the morning of delivery to confirm our coordinated schedule. Juan- courteous, efficient, and professional Mel-courteous, efficient, and professional Both relocation teams met and exceeded our expectations. Thank you for a wonderful experience.
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SANDY ARNOLD
Charlotte, NC
Long Distance Home Moving
April 17, 2021I was very impressed with the care and professional approach the entire team showed. Kathie was an excellent estimator and Theresa followed up on every detail. Sam and his team, including Michael, took great care with the loading and unloading. I would highly recommend Sudduth for you moving needs.
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Karl Deily
Charlotte, NC
Local Home Moving
April 10, 2021Suddath provided a very professional and quality service for our move. From the estimate and scheduling provided by Kathie, the moving crew led by Miguel, and the communication and follow up with Theresa, all our interactions were excellent. Many thanks for making a stressful process esay.
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Carol Newton
Charlotte, NC
Long Distance Home Moving
April 8, 2021The willingness and ability to work without our being present for a move across country (SC to AZ) was wonderful. Our coordinator Brenda knew her business, kept in touch and made it fun. Andy did a thorough, thoughtful job loading, driving and unloading. The whole move really went efficiently and pleasantly. We trusted the right people. We are grateful to you all.
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Rex Zhao
Charlotte, NC
Long Distance Home Moving
April 6, 2021The move is on time within the time windows negotiated. The coordinators Kathie Douglas and Theresa Brown are professional and responsive. The driver (Bill Brown) and moving staff are also excellent. Thank you.
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Tory Woodbury
Charlotte, NC
Long Distance Home Moving
March 24, 2021Shelly was nothing short of amazing, quick and very on top of everything. The movers were friendly and extremely careful with my things. I will be using their services from now on. Best hands down
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Mary Layton
Charlotte, NC
Local Home Moving
March 16, 2021We were very impressed with Robert and his crew and the meticulous care they took of our belongings. They were prompt and thorough. We are glad to recommend them.
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Lisa Knapp
Charlotte, NC
Long Distance Home Moving
March 3, 2021Amazing crew, hard working and professional. Thanks Suddath, for taking care of your customers so well!
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Beverly Middleton
Charlotte, NC
Long Distance Home Moving
February 11, 2021Outstanding Team! Coordinator Theresa Brown kept us organized and well informed. Suddath Operations Manager, Les Marshburn was so helpful in providing used boxes and kind encouragement. Armstrong Trucking was the best moving service I have every received. Both Bobby and William are excellent at packing a truck. Bobby kept everyone moving and did it with a smile and kind words. Great job everyone.
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Brian Gaither
Charlotte, NC
Employee Relocation
December 22, 2020Solid teams on both ends – easy to work with. Very careful both packing and physically moving stuff. The coordinator was great too – she communicated well, answered all my questions and kept me informed.
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Quinton McDougald
Charlotte, NC
Employee Relocation
October 5, 2020I was assigned to work with Suddath for my work relocation from Richmond, VA to Charlotte, NC. My Suddath agent, Jessica was very thorough and communicative about the entire process from start to finish. I never had any unanswered questions or confusion. Furthermore, the team that completed both parts of my move were TOP NOTCH! Professional, timely, handled all of my belongings with the upmost respect and were SUPER efficient and thorough.
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Katie Bailey
Charlotte, NC
Long Distance Home Moving
September 24, 2020The service I received was exceptional. The crew was professional & went the extra mile to make both moving out and moving in as smooth as possible. They were a pleasure and absolutely great to work with ! If I could give 10 stars, I would.
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Staci Carpenter
Charlotte, NC
Employee Relocation
August 18, 2020Thank you Jessica O. for all your help in coordinating everything from the survey, the packing lists, the pack & load scheduling, the delivery and the debris cleanup. You made this entire relocation such an easy transition. You and the company ROCK!
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Andrew D
Charlotte, NC
Employee Relocation
August 11, 2020Great experience working with Jessica as our coordinator. Very responsive to our questions and able to schedule according to our needs. The movers were professional and hard working on both the packing and final destination ends. The heat was stifling for both, but they were not slowed. We were very happy with the process, and impressed that it went so smoothly during a difficult time.
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Chrissy Weiss
Charlotte, NC
Employee Relocation
August 3, 2020This is the second time Suddath has completed my work relocation and continues to be an excellent experience. The entire team is very professional, knowledgeable and have high client satisfaction focus.
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Melissa Norris
Charlotte, NC
Employee Relocation
July 27, 2020Jessica, Leo and Team did an amazing job!! As we all know moving is very stressful but this crew made it seamless! Easiest move yet so thank you!!
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Jessica Outterson
Charlotte, NC
Local Home Moving
July 24, 2020Great group of movers. They took really good care of our items and our new home as well. Great communication throughout the process and would definitely recommend.
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Vanessa Everett
Charlotte, NC
Local Home Moving
July 13, 2020I’m a repeat customer. Consistent. Reliable. Attention to detail. Good support staff. Friendly. Experienced. I highly recommend!
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Steve Carl
Military
Military Relocation
July 3, 2020The military claims process is the worst I have ever seen in over 30 years of military service. Not only was the move horrible with extensive damage, the claims process has been anything but pleasant. The claims representative even told us to duplicate copyrighted media in order to lessen the reimbursement from Suddath. When I queried the Rep about this illegal activity, she would not address it and only said that we were at an impasse and Suddath was done with the claim. I can hardly believe these emails that a Suddath Representative would advocate illegal activity to reduce their own financial liability. However, I have all of the proof via the emails. This is the worst company and if I could give less than one star I would. I would like to be contacted by someone in management.
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Rajasri Saraswat
Charlotte, NC
Employee Relocation
June 24, 2020We had a great experience with Jessica our move coordinator & Roberto & his crew. It was well planned & executed & seamless .
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Holly Clontz
Charlotte, NC
Local Home Moving
June 22, 2020Miguel and crew were amazing. They moved both my family & my parents house to a single new location. Even though it was chaos it was organized chaos. This is the 2nd time Miguel has moved us and we’d definitely request him again if we ever move local again. They were super sweet to my 4yo son too and even ate lunch with him. Love me some Suddath!
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Tara Harrison
Military
Military Relocation
June 17, 2020Really, the movers stole 2 echo shows, and echo, broke multiple items, but sorry we aren’t going to pay you bc you can’t prove you had them. I sent in receipts of purchase. How the heck am I supposed to send a pic of something that’s been stolen?? How am I supposed to prove to you something is missing if I don’t have the item? How was I to know your people would STEAL from me or lose items that are required to put stuff together. I’m absolutely raging right now. The ignorance is heavy at Suddath Moving company and the lack of accepting responsibility is overwhelming. I’m appalled at being treated this way. Absofreakinlutelyridiculous
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Amanda Savage
Charlotte, NC
Local Home Moving
May 22, 2020Great job by the Suddath team! We moved during the COVID-19 pandemic and the staff was professional and made us feel safe while doing a great job every step of the way. Thank you!
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Don Pahl
Charlotte, NC
Local Home Moving
May 20, 2020Jessica O’Regan was our moving coordinator and George Bailey (real name) was our truck driver/packing and moving supervisor. Jessica was great to work with, easy to get a hold of, and very prompt in her responses and updates. George and his crew were amazing. At both pick-up and drop off, we were given a range of 8am -10am. George was there at 7:59am on both occasions. Nothing was damaged or broken. He and his crew were timely and polite. My only caution is look out! If you stand in one place for too long, you might end up in a box! Couldn’t be more impressed with the team!
Average Review
Based on 87 Reviews