Tracy Heinrich

Charlotte, NC

Military Relocation
November 3, 2022

I ad to quickly put my household items in storage to make it to my next duty station. I met with a gentleman from Suddath to show him the storage space and let him know that all my items would need to be packaged for shipment overseas. Needless to say, no packers showed up, just movers, many dishes were broken, furniture was destroyed, and the parts box had trash in it, not parts to anything. I had to have someone else supervise the pack out and they had to tell the movers that they would need to package items for an overseas move.

Stephan Lanman

Charlotte, NC

Employee Relocation
November 1, 2022

Packers, Loaders, and delivery were great. Cut at least two days off original delivery schedule. Great Job!

Mark Capwell

Charlotte, NC

Employee Relocation
October 20, 2022

Very professional & friendly moving crew.

Tina Harvey

Charlotte, NC

Commercial Moving
September 28, 2022

This is the second time working with Suddath. This team is awesome, they take care the utmost care to ensure all your items are moved and protected. The Team communicates very clear and are there to assist with your needs. Whether you mover a few blocks away or across the state. Bill Preston, is a valuable team member as he walks thru your move prep. and schedules accordingly. Andy is one of Suddath team leaders and makes sure the team gathers and loads their trucks accordingly again protecting their customers items. I have had the pleasurer of also meeting Austin Rey Dellostretto, Suddath’s newest team member and very pleased he has joined their team. Way to go Suddath. Will highly recommend Suddath for all and any move needs.

Deb Clark

Charlotte, NC

Commercial Moving
August 1, 2022

The packing and move went so smoothly and quickly that it seemed like magic. The team was extremely professional and detail oriented.

Ryan Thornton

Charlotte, NC

Commercial Moving
July 29, 2022

We recently used Suddath to move our workstations from a temporary location to our new location. Communication through the entire process was stellar, Austin went above and beyond for us. The crew was professional, fast, and did exactly what we wanted. Pricing was competitive with other vendors and was updated along the way with many changes on our end. We will definitely look to Suddath for our next move!

Patricia Smith

Charlotte, NC

Commercial Moving
July 20, 2022

Excellent experience with this company. Very professional and efficient. Moved my office on time and budget.

Amy Ebitz

Charlotte, NC

Military Relocation
July 18, 2022

My husband and I are dual military and this is our last PCS move as we are retiring after a combined 58 years of service. Although we booked this move in January for a July pick up, it has gone wrong from the start, with the packers trying to show up four days earlier than scheduled (on the day of my retirement ceremony) so they could hurry up and get another job done. Then the truck didn’t start loading as scheduled. Then there wasn’t enough room on the truck and another couldn’t be located. I could go on and on. Each time we called there were a lot of excuses and we could not get answers. I asked to speak to someone in a supervisory or management position and was told it was “elevated to the highest levels.” Sat at the house, which we had sold, for two days in the heat waiting for a driver we were assured would be there and didn’t come. Two drivers showed with no inventory stickers or sheets and planned to put our items on a truck with someone else’s belongings. I’ve had some bad experiences with military moves before, but this is the worse one (and that’s saying a lot). Very concerned about my HHG’s getting to the destination and delivered properly. If someone at the corporate level reads these I would love to discuss.

Wendy Houston

Charlotte, NC

Employee Relocation
July 16, 2022

Overall, I’m incredibly pleased with my move! The movers were hardworking and efficient in packing/loading my household goods and delivering them. I did have a few damages to my household goods and property damages, but Suddath has been so helpful in taking care of it!

A Carter

Charlotte, NC

Long Distance Home Moving
July 6, 2022

The entire moving experience was flawless and impressive! We had just done a move from CA to NC a year and a half ago and it was a disaster. THIS company is WONDERFUL! Kathie was the consultant and Theresa was our coordinator, and Shayne was driver. Every single contact was professional, courteous, and enjoyable. It pays to go with a bit more expensive company who knows what they are doing! We did not have even ONE damaged or missing item! We moved from NC to Carmel, IN and they took care of our goods as if it were their own. HIGHLY recommended!!!!!

Kelly Watson

Charlotte, NC

Employee Relocation
June 29, 2022

I found the entire move to be as stress free as it possibly could. From the packers and movers in our original location to the movers who unloaded in our destination. Everybody involved took paid extra attention to insure we were at ease during the entire event. Teresa Schwartzkopf is a Peach !

Jamie Divine-Cadavid

Charlotte, NC

Long Distance Home Moving
June 22, 2022

This is an email I sent to our moving coordinator five days ago… The issue remains unresolved “We want to continue to express our deep concern and disappointment with the lack of attention we have received from the Suddath group regarding our recent request for the pickup of our packing debris; not to mention the amount of stress we have had to endure due to the damage to our household goods. Knowing how poorly the move was operationalized in California I find it quite brazen and appalling that you are not making any effort to schedule the debris pickup. We have damaged items including a 75-inch TV in our home along with an entire garage filled with packing materials that have made it impossible for us to get the house in order and we are in week three since closing. This is not what I paid for and I find it hard to believe that United Van Lines would approve of this type of dismissive behavior from one of their subsidiaries (that being Suddath). I also plan on voicing my concerns regarding the team that moved us to California as I am certain that with the sloppy handling and packing of our household items the team on the second day were nothing short of day laborers who had no concept of how to correctly pack an entire house. That said, I do not want the next communication to offer another timeline of two weeks to get this debris picked up and furthermore, with the feedback you are receiving today (and were well aware of prior to today’s communication) I would make this issue a priority”

Sean Cantley

Charlotte, NC

Military Relocation
June 14, 2022

Horrible. Incredible lack of communication from Suddath throughout the entirety of my PCS. Mismanagement from their end caused significant delay in my shipment. I was told by both my army transportation liaison and the representative from Suddath that this has been the worst shipment of HHG they have ever seen. DO NOT TRUST THIS COMPANY

Dottie Wheeler

Charlotte, NC

Employee Relocation
May 17, 2022

Just an incredible positive experience. Jessica was awesome and was right there for me throughout the entire process. Thank you so much!!

Gemmell Emanuel

Charlotte, NC

Employee Relocation
May 13, 2022

Jessica and the whole team were great! Polite, professional and punctual. What a great experience!

GSE Emanuel

Charlotte, NC

Employee Relocation
March 15, 2022

Roberto and William moved us from Chesterfield, VA to Charlotte, NC and the experience couldn’t have been smoother. I say that knowing that this was my first and only professional move but the guys made all the difference. Great job!

Kelly Brown

Charlotte, NC

Employee Relocation
February 15, 2022

My move / relocation process went very smoothly. Our move coordinator, Teresa, was fantastic and kept us updated on each and every step. Our driver, Jeff, and his crews did a superb job on packing and loading our household items. We were very pleased overall and would have no qualms about recommending Suddath.

janet m

Charlotte, NC

Long Distance Home Moving
January 28, 2022

Had a LD move from Chicago to Charlotte – from the chosen pack & load service to the receiving movers – everything was packed & moved safely in a pretty timely manner (1.5 weeks). They even set up a time to pickup the leftover boxes to recycle. Yay!

THOMAS HAYES

Charlotte, NC

Local Home Moving
January 25, 2022

Scheduling and setting up a moving date was a breeze. Movers were very professional and worked very efficiently. I could not have been more please.

Keith Pierce

Charlotte, NC

Employee Relocation
January 24, 2022

Very fast and efficient. Only found 1 damaged TV. It was replace within a week. Overall great

Cheri Moore

Charlotte, NC

Local Home Moving
January 10, 2022

The experience with this company was absolutely amazing. First there was Kathie Douglas , then Theresa, and the crew was amazing. Every person we came into contact with was so friendly and personable. I will highly recommend your company to all my friends. Thanks to all the staff and crew!!!!

Wayne Turner

Charlotte, NC

Employee Relocation
November 8, 2021

I was very disappointed that the trailer already had two other homes loaded before getting to my home. The driver was VERY uncooperative on needing another trailer….. until near the end of the move. I had to call HQ and complain as I was driving 500-miles after the loading. I would NOT recommend this driver. Currently my home goods are in storage so I can’t comment on the condition of my property yet…..

David Segura

Charlotte, NC

Military Relocation
October 16, 2021

This is by far the WORST move I have ever had in the Military. They completely lost my custom built computer and gaming chair, broke my mirror, desk and one of my monitors. I submitted a claim and they denied it. I guess they didn’t think it was their fault and don’t want to pay the $5,000 to repair and replace everything. How they have a 4.8 is beyond me. I wish I could give them 0 stars. The Military needs to switch to a different company ASAP!!!

Victoria Estela

Charlotte, NC

Commercial Moving
July 22, 2021

This was my first time with a moving company, we relocated two of our offices. Philip De Noto was the commercial executive sales representative that worked with me. He was outstanding and extremely helpful. I never had the need to call him, he was always following up with me. He went above and beyond for me. Philip not only gave me a proposal, but also a great customer service. He also sent me a super crew, Tim and Andy. Always ask for them. They did an excellent job, they care not only about the job, they care about the client 100%. Tim and his crew are the best. If you are in the process of moving and need it done right I do highly recommend Suddath to move you…. and don’t forget always ask form Tim and his crew.

Cheryl Maynard

Charlotte, NC

Commercial Moving
May 26, 2021

We are a working manufacturing plant that moved during our busiest season. We met with Austin from Suddath to see what options we had to keep manufacturing and moving into our new location at the same time. He walked our plant and came up with a plan and he came back the same day with his supervisor to make sure the plan was the right plan. He had a proposal to us within 2 days and he was thorough and understood our needs. Scarlett came on as the moving coordinator and gave us the full plan and worked with us when we had to change the plan. Of course there were hiccups, what move doesn’t. What mattered to us was how they were handled and in a very timely manner. Austin and his team made sure we could do our jobs while they did theirs. The move took several days and Austin stopped in several times to make sure things were going right and he came in the last day to make sure we were happy with the move and to see if we had any concerns. If you are looking to move and need it done right we do highly recommend Suddath to move you.