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Our Moving Company Reviews in Charlotte, NC

Customer Reviews in Charlotte


Charlotte
Everything was done as agreed but more importantly everyone was nice, professional, and worked hard. While we have joked about how much paper was used - on the upside nothing was broken.


Charlotte
I have moved over 5x in the past 10 years and Suddath was hands down the best moving experience I've ever had. They are 100% focused on customer satisfaction and truly do an amazing job from start to finish. Frank Byrne and Theresa Brown we're absolute professionals throughout the whole process as they made sure to give an accurate estimate for cost and time of the upcoming job. They were spot on and made sure they had the right crew for the job. Bill Presson (crew lead) was so helpful and his team of Christian and James we're so efficient and professional. Their entire team went above and beyond for us helping every step of the way for pre move and moving stuff around in the new house. I have nothing but great things to say about Suddath and this is hands down the only moving company i will ever use/refer going forward.


Charlotte
Theresa, Frank, Tim and everyone else involved with our move did a fantastic job. They helped take the stress out of the move and were very flexible when we had to change our move date a week out!! Would highly recommend to anyone looking to move.


Charlotte
From the first call I made, was a Wonderful experience!!! Frank cane and gave me the estimate and he was such a pleasure to talk to and work with!!! Also Theresa was also top notch! The guys that actually did the move I can’t remember their names, but it was a Father, Son and grandson and one other man! They were Fantastic! So Professional and courteous , just a great group of men! Everything was taken care of so Wonderful! Nothing was damaged and no walks were damaged and nothing broken! I could not be more pleased with everything! I will be using them again in my next move! They are top notch in every way!


Charlotte
For my first move to a different state involving movers, this was a super smooth process. All the staff was personable, responsible, friendly, and efficient. The move itself was seamless, and the delivery of my items was perfect. The only thing that could have been improved was getting a response when reaching out to the organizer. On numerous occasions I had to send multiple emails or call several times before getting a response 10 hours later, or over the following days. Overall I would recommend this service!


Charlotte
Theresa Brown and team were wonderful!


Charlotte
James, Theresa, and Frank were very professional from start to finish. James and his crew did a fantastic job for us.


Charlotte
Every aspect of our move was flawless.


Charlotte
It was a breath of fresh air working with Davina and Theresa on our recent move. They were knowledgeable and friendly and made themselves available for all my questions and concerns. Of course your costs were higher than others but during the moving process I saw again and again the value and I would definitely use you guys again.


Charlotte
We had great service from everyone at Suddath! Frank Byrne was great in planning our move, as was Theresa Brown in coordinating it through the whole process. Special kudos and thanks go to our crew leader Bill Presson, who went above and beyond our expectations at every turn. His entire crew was also very courteous and professional. This was our second move with Suddath, and once again, it was truly a pleasure to deal with them!


Charlotte
This is the 2nd time using Suddath and I couldn't be happier with the service I received. Frank Byrne and Theresa Brown at the Charlotte location made the entire process very easy. Our driver Reuben was very professional, maintained a good line of communication, and his team took very good care of our belongings. I would highly recommend Suddath to my friends and family, Thanks Suddath!


Charlotte
In my case, I had to sell my house and then move my household goods to a temporary storage place and then move it to a new house.
All the people from Suddath (packers and movers) were really kind and courteous, I cannot thank them enough. Especially, I would like to thank Elaine for all the coordination of the move. She was always responsive and continuously checking everything is on track. Definitely, she made the stressful move to a really pleasant and easy one! Thank you!


Charlotte
Our experience with moving from North Carolina to New York State this past January was better than expected. Theresa was coordinator, Frank estimated and our movers were Joffre Galeas and his helpers (I'm sorry, I didn't get their names but they were working very hard). We felt they treated us like family taking particular care with our belongings, causing very little disruption and no damage to the house. Joffre was very helpful with suggestions; it seemed like nothing was too much to ask. He was dependably on the premises each way and we appreciated the communications he and Theresa provided. We would highly recommend these services, especially those with Joffre to anyone inquiring.
Thanks for a great job!
John & Michele

 

Thanks to you and Joffre for a job well done!


Charlotte
Suddath/United’s team was great from our Account Rep, Frank Byrne, to coordinator, Theresa Brown, to our load/unload crews. They were professional, reliable and reasonably priced. Their constant communication was appreciated and made our cross country move as smooth as possible. We’d recommend them and use them again ourselves.


Charlotte
Everyone at every level was super in every way! Frank in making the pre move visit, Theresa in coordination of the move and extra boxes and staying in touch every step. Bob our driver and his team were really great and very efficient and organized and went above and beyond making sure we were satisfied as the move progressed. Monty runs a great organization so we highly recommend Suddath Relocation Systems. Thanks again!


Charlotte
The BEST workers Pierre, CJ, Anthony, and Chris. These men did a fantastic job, courteous, respect for our home furnishings, Efficient in organizing the packing and unpacking. The most importing thing is the TEAM work of these men. They are a credit to your company!

Jim Gensch JJG


Charlotte
We were in a BIND! We had hired another moving company a month and a half in advance. They canceled on us THE DAY OF. We contacted Suddath and they were more than willing to fit us in their schedule last minute. Everyone was SO NICE and accommodating and helpful. The movers were diligent and worked very hard. They were very patient as well (we were moving out of a 6th floor apartment.) I absolutely could not recommend them enough!! I will never use anyone else.


Charlotte
After a last minute cancelation by another company and "their sons", I contacted Suddath late on a Friday afternoon. Within the hour, they had worked us into their Saturday schedule. The crew they sent was exteremely efficient and worked under some tough conditions (hot and humid) and they had to share the same elevator as 4 other companies that were moving people out of the building that day. They were patient, thorough, considerate and took great care of our things with ZERO issues! I HIGHLY recommend them and they will definitely be our go to movers in the future! I wish I could give them 10 stars! A HUGE thank you, Suddath!


Charlotte
Team that moved me is AWESOME!!!


Charlotte
easy move


Charlotte
Glad we didn't read some of the reviews on this page before we decided to go with Suddath. Suddath was GREAT!!!. We have used them 3 times in our life and each time was a pleasure. We had two different teams that moved us; Jim's team moved us out and Bob's team moved us in. Both teams were prompt in arriving and took extreme care in carrying furniture in and out of the homes. Every team member was courteous and efficient(Unfortunately one credenza had a broken leg for which we have submitted a claim). We would very highly recommend Suddath to anyone else planning either a local or a long distance move (we have done both with Suddath).


Charlotte
I was very impressed and pleased with this moving company and process. While it can be unsettling to have your belongings travel across country without knowing the exact whereabouts, the team provided did an excellent job.


Charlotte
Jeff and Kyle were GREAT also the crew in Sherrills Ford Packing us were great too! at destination we had a great crew too!


Charlotte
Jeff Morgan and the crew were great! We had the same guys pack us and deliver our items. They were very careful with our items and were really nice to work with. Great moving experience!!


Charlotte
We can't say enough good things about the driver/movers. They were very nice and courteous. The packers on the other hand were nice but we have some money missing out of my kids piggy bank that they pack and the way they packed just don't make since. Things in one room were packed with another. Example things in the basement were packed with master bedroom linens. We still have alot of unpacking to go and of course things we haven't found yet but thank you for everything.


Charlotte
We can't say enough about our positive experience with this company, from the very first phone call/inquiry to the moment everything was signed, sealed and delivered! Talk about professionals in every way - we were very impressed and would recommend Suddath of Charlotte to anyone needing this service.


Charlotte
Wonderful service, great crew, and no broken items!! Thank you for a job well done!


Charlotte
Best movers we have every had and when we move back to Florida, we will be using your services, thank you very much for a job well done.


Charlotte
My name is Janet Bobeng. I was responsible for my inlaws move from charlotte to alpharetta. We asked for packing service and james and his crew were fantastic! Everything was carefully & securely packed in one day. James came back the next morning to finish labeling and verifying things were ready to be loaded. Theresa brown was our move coordinator. She was available to answer all our questions and concerns anytime. Frank our surveyor did a great job walking my inlaws through the move process as to put them at ease. Our movers, Felix and Jackie Santiago along with their son Derek did a phenomenal job with loading everything so as to minimize movement on the ride to georgia. They were very efficient and professional with the care they took. Cody helped Felix and Jackie unload in Alpharetta. He was a great team player. We could not have been more pleased with this move. After unpacking, we realized one piece of art was missing. Theresa brown walked me through placing a claim. Shortly after Felix located the missing piece and it was quickly delivered. The claim was cancelled and everyone was happy. We will call suddath for all future moves! We are cant thank you all enough!


Charlotte
The entire move went perfect with our driver, Jeff M. and his team. The team was fast, efficient and careful. We were very happy with the outcome of our move.


Charlotte
Wonderful service from pick-up to drop-off. Nothing broke and the movers were SO friendly! Especially, the mover in Charlotte. Those guys were enjoyable to work with. :)


Charlotte
Jeff Morson was very professional about moving my house and not damaging it in the process. Cared about my things like they were his own and took extra precautions on my high value items. Why respectful and helping. Great time and interaction with him and his crew at fort Bragg, NC.


Charlotte
Crew was awesome, can’t say enough! Professional, on time, courteous, explained everything. One word - amazing!!


Charlotte
Suddath made my move across the country significantly easier than I expected, helping facilitate every step of the process. My movers in both cities were great and my move coordinator was incredibly helpful as well. Would recommend them to anyone moving!


Charlotte
This packing/moving crew was great. James, Stan, and Christian from the Charlotte office did an excellent job packing my items and keeping them organized. They are definitely the "A Team" :)


Charlotte
Monty Miller provided great customer service! I would definitely use this company again!


Charlotte
Monty Miller is the man!! Thanks for the awesome chairs!!


Charlotte
I would reccomend this company to anyone. Monty Miller was excellent and provided great customer service. I will use them again!


Charlotte
We had a great experience with Suddath and would highly recommend them! We moved from Charlotte to Winston-Salem area and had never worked with a moving/relocation company before. Jessica O'Regan, our Move Coordinator, was on top of everything and checked in with us every day during the packing, moving, and delivery process. Our moving crew, James, Walt, Stan, Bill, and Christian, were very professional and handled our items with extreme care. We felt completely at ease and stress-free during this process. They were absolutely amazing - thank you!!


Charlotte
Frank/Theresa were the best professional kept in touch through the whole move their moving crews David in Charlotte and Brady who u loaded us in Minnesota were both very professional and got the jobs done quickly and with great care to our items and the house. I'd recommend United to anyone.


Charlotte
The whole team at Suddath of Charlotte were incredible from start to finish. My local move went off without a hitch. Everything arrived in excellent condition. I will definitely use them again and would recommend using them !


Charlotte
I was moved from Long Island, NY to the Charlotte area. Frank Byrne, who works for United Suddath, Charlotte, did an excellent job. Frank did something most people don't do, he actually returned our phone calls! Moving is one of the most stressful things you will ever have to do. Frank took charge, and walked us through the entire process. He is a true professional, who knows every aspect of the moving business. Frank is an asset to this company, and we will use him again in the future. Thanks Frank!


Charlotte
Suddath Charlotte went above and beyond to help manage a very difficult business transition for our company. They expertly moved our extensive range of assets under a very strict timeline and unusual circumstances. In all cases they went above and beyond to accommodate our situation. Monty, Gene and Bill at Suddath Charlotte have been outstanding! Using Suddath Charlotte was a wise business decision for us and we wish to give them our highest recommendation.


Charlotte
Suddath Charlotte moved my family during a very difficult time in our lives and they could not have made things easier for us. Prompt, polite, professional and caring from start to finish. Bill and his crew were outstanding along with the office staff of Monty, Gene and Theresa. We've always done our own moves. Not anymore! Suddath Charlotte is the only way to go!


Charlotte
Monty and his team have been fantastic from the first phone call... there's no better compliment that I can give than the referral of my friends and family... I've already made three referrals this month... can't say enough positive things with our experience with this organization!


Charlotte
Move was flawless... perfect timing with everything... everyone from the front office to the men doing the lifting were extremely courteous and eager to achieve perfection... thanks a million for everything Monty!!!


Charlotte
Fantastic experience! Very professional and obviously well managed group. I couldn't be more impressed and would recommend Suddath to anyone. Many thanks to Monty and his team!


Charlotte
The CLT staff has proven to be well trained and very knowledgeable. The warehouse is very organized and the personnel very professional.


Charlotte
I had a fantastic experience with Suddath. Monty and his team went above and beyond to make sure that I was well taken care of. I will be using them for all moving needs in the future.


Charlotte
Had a great moving experience, everything went smooth and faster than I expected. Thanks again Monty Miller and your team!


Charlotte
We had a great experience with our move. Jessica O’Regan and our moving team including Robert, Kyle, Lou and Dwight made a potentially stressful process easy. We appreciate all they did and would happily work with them again in the future.