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CareersBetter Employee Relocation Experiences
Companies invest significant time and money to put the right people into the right roles. A smooth employee relocation has a big impact on whether they see a successful return on that investment. At Suddath®, we minimize employee downtime by offering a stress-free relocation experience, so your most valuable assets, your people, arrive to their new destinations happy and ready to be productive.
4.8/5
stars customer satisfaction
94%
willingness to recommend score
25,000
employee moves annually
180
countries served
Why Customers Love Working with Us
Our vision: To be the easiest moving company to do business with
Listening & Learning
By listening and learning about your employees and business, we work as an extension of your HR team to provide useful resources. Our team members put themselves in your shoes so we’re always a step ahead.
Motivation & Accountability
Our move consultants are motivated and held accountable. All employees who work with customers are required to go through rigorous training at Suddath University to maximize their effectiveness.
Best Practices & Lean Management
Suddath employs the Total Quality Management philosophy and Lean Management practices to consistently improve our operations, and in turn better serve you and your relocating employees.
Knowledge Sharing & Insights
We always ensure you’re up to date with the most important industry news and trends as well as offer strategic insights to help you make the right business decisions faster and easier than ever.
Personalization & Caring
Our employees genuinely care about the success of each any every move and go above and beyond to make your relocating employees feel confident and comfortable during the relocation process.
Surveys & Feedback
After nearly every interaction, we ask for feedback and make changes to continuously improve the relocation process. If you’re ever not satisfied with an experience, we make changes to ensure its corrected.
Hear From Our Customers
Sina was a great coordinator. All the subcontractors Suddath used for this move from California to Texas were excellent. Very professional, efficient, and friendly.
Shinobu Garrigues-Pula
Houston, TX
The process of was easy and stress free thanks to Teresa Thompson. She checked in on us frequently and and answered all of our questions and concerns throughout the moving process. She is an excellent example of great customer service. Thank you Teresa!
moziah davis
Atlanta, GA
Doug and his team were amazing. They were extremely careful, listened closely to our requests, and were fun to be around during a very stressful time. They were extremely hard workers and went above and beyond our expectations in every facet of our move. I would highly recommend them to anyone.
Matt B
Minneapolis/St. Paul, MN
Thanks for dear Sina who worked closely with us and arranged a great team with absolutely the best professionalism!! I truly honor their team work with wonderful care led by Alfred, who has provided the best guidance to us and his team. The whole process went super smooth because his great leadership! Praise his whole team of gentlemen James, Rocky and Ishmael, each one has great specialties!!
Renee Russo
Houston, TX
We had a great experience with Quinn, on our move from OH to SD. He got our belongings there and safely with the one exception of the drawer to my cabinet. He was friendly, professional and speedy with delivery. He had trouble finding help once in Rapid City, but we lent a hand ourselves and we all got the job done. Thank you, Quinn and Leslie and all the staff involved in the move. We appreciate you!
James Skokan
Jacksonville, FL
Josh and Theresa were great to work with. They were both very professional and responsive, even with the fact that my family was relocating during the holidays. Recommend!
Tabitha W
Portland/Hillsboro, OR
Naldo, Kaleb, Curtis, and Henry did a great job. They were fast, efficient, and professional. I would recommend these guys for anyone looking to move in the area. 10/10
Will Arthur
Orlando, FL
Naldo, Sony, and Henry did an amazing job moving! They were super friendly, efficient and helpful!! Definitely made the moving process so great! Super recommend these guys!!
Madilynn Brown
Orlando, FL
Naldo, Sony, and Henry were amazing. Very professional, personable, and helpful. Made moving in a breeze
Alexandra Bernard
Orlando, FL
Why Work With Suddath
Time-Saving Technology
By investing in technology, we help streamline the household goods process for you and your transferees. Our global move platform provides convenience, a channel for feedback and an easy way to track all the moving parts of an employee relocation. Program highlights:
- Dynamic reports designed to your needs
- Relocation status and shipment tracking
- Communication options such as SMS messaging and Skype
- Real-time inventory and document application
- Electronic billing and claims processing
Convenient Video Survey
The most precious resource we all have is time. Planning a move between work and family commitments can add to the stress of what may be a time-consuming process. That’s why Suddath makes it easy for your employees with our proprietary virtual move estimate technology. No matter where in the world your employees are located, they have access to simple, convenient and efficient video surveys to meet their busy schedules.
A Partner You Can Count On
While many relocation companies can say they offer quality services, we prove it. We maintain high quality scores such as our 94% willingness to recommend score. We are also proud to be ISO 9001:2015 quality management system certified, which ensures we meet the needs of customers while maintaining regulatory requirements, and FIDI-FAIMPLUS certified, meaning we adhere to FIDI’s rigorous worldwide standards for providing high-quality, effective international moving services. Our strategic network of partners and service providers meet the same high standards we uphold and act as an extension of our team. We carefully vet them for best-in-class service and safety within their business domains.
Reduce Risk with Trusted Experts
As your dependable partner, we are committed to keeping you up-to-date and compliant with the latest rules and regulations, so your business is always safe and secure. Our experts will notify you if developments in important laws and regulations, such as the General Data Protection Regulation (GDPR), California’s AB5 law or local laws, may impact your company or relocating employees.
AWARDS, RECOGNITION AND CERTIFICATIONS
