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CareersBetter Employee Relocation Experiences
Companies invest significant time and money to put the right people into the right roles. A smooth employee relocation has a big impact on whether they see a successful return on that investment. At Suddath®, we minimize employee downtime by offering a stress-free relocation experience, so your most valuable assets, your people, arrive to their new destinations happy and ready to be productive.
4.8/5
stars customer satisfaction
94%
willingness to recommend score
70,000
moves annually
180
countries served
Why Customers Love Working with Us
Our vision: To be the easiest moving company to do business with
Listening & Learning
By listening and learning about your employees and business, we work as an extension of your HR team to provide useful resources. Our team members put themselves in your shoes so we’re always a step ahead.
Motivation & Accountability
Our move consultants are motivated and held accountable. All employees who work with customers are required to go through rigorous training at Suddath University to maximize their effectiveness.
Best Practices & Lean Management
Suddath employs the Total Quality Management philosophy and Lean Management practices to consistently improve our operations, and in turn better serve you and your relocating employees.
Knowledge Sharing & Insights
We always ensure you’re up to date with the most important industry news and trends as well as offer strategic insights to help you make the right business decisions faster and easier than ever.
Personalization & Caring
Our employees genuinely care about the success of each any every move and go above and beyond to make your relocating employees feel confident and comfortable during the relocation process.
Surveys & Feedback
After nearly every interaction, we ask for feedback and make changes to continuously improve the relocation process. If you’re ever not satisfied with an experience, we make changes to ensure its corrected.
Hear From Our Customers
Efficient, polite, and very good. I’ve had 9 pcs moves and these are the best packers yet.
Matthew Feist
Jacksonville, FL
Packers, movers, logistics, and price were just wonderful. Would use them exclusively. Great job!
Ron Walker
Tampa/St. Petersburg, FL
Awesome team. Easy to work with, very pleasant. They tackled every challenge successfully with a very positive additude.
Laurence Anderson
Jacksonville, FL
Richard Reyes took care of everything and made the process super easy for me.
Kevin Brill
Dallas, TX
Definitely would recommend, Chris the driver – All Star
Vince Rea
Tampa/St. Petersburg, FL
Everything was easy and transparent. Communication was also excellent.
Kevin Brill
Dallas, TX
Fantastic people and fantastic work
Joseph Hyer
Jacksonville, FL
Great job by the Suddath team! We moved during the COVID-19 pandemic and the staff was professional and made us feel safe while doing a great job every step of the way. Thank you!
Amanda Savage
Charlotte, NC
Everything went incredibly smoothly, from setting up moving dates (and keeping those dates through the state lockdowns for COVID) to the actual move itself! Nothing was broken, all of the movers were amazing at what they did, and Rachel was with me every step of the way to answer questions and ensure everything was going smoothly! Easiest move I’ve ever had because of your team!
Kevin Cruz
San Jose, CA
Why Work With Suddath
Time-Saving Technology
By investing in technology, we help streamline the household goods process for you and your transferees. Our global move platform provides convenience, a channel for feedback and an easy way to track all the moving parts of an employee relocation. Program highlights:
- Dynamic reports designed to your needs
- Relocation status and shipment tracking
- Communication options such as SMS messaging and Skype
- Real-time inventory and document application
- Electronic billing and claims processing
Convenient Video Survey
The most precious resource we all have is time. Planning a move between work and family commitments can add to the stress of what may be a time-consuming process. That’s why Suddath makes it easy for your employees with our proprietary virtual move estimate technology. No matter where in the world your employees are located, they have access to simple, convenient and efficient video surveys to meet their busy schedules.
A Partner You Can Count On
While many relocation companies can say they offer quality services, we prove it. We maintain high quality scores such as our 94% willingness to recommend score. We are also proud to be ISO 9001:2015 quality management system certified, which ensures we meet the needs of customers while maintaining regulatory requirements, and FIDI-FAIMPLUS certified, meaning we adhere to FIDI’s rigorous worldwide standards for providing high-quality, effective international moving services. Our strategic network of partners and service providers meet the same high standards we uphold and act as an extension of our team. We carefully vet them for best-in-class service and safety within their business domains.
Reduce Risk with Trusted Experts
As your dependable partner, we are committed to keeping you up-to-date and compliant with the latest rules and regulations, so your business is always safe and secure. Our experts will notify you if developments in important laws and regulations, such as the General Data Protection Regulation (GDPR), California’s AB5 law or local laws, may impact your company or relocating employees.
AWARDS, RECOGNITION AND CERTIFICATIONS
