JACKSONVILLE, Fla. (Nov. 22, 2017) – On November 21, Suddath® renewed our FIDI Accredited International Mover (FAIM) Confirmation of Quality Assurance certificate for 2017, recognizing our continued high levels of service to our customers.
To maintain FIDI-FAIMPLUS certification, movers undergo an annual internal review of intercontinental moving activities, as well as an external review conducted by Ernst & Young every three years. These audits assess service standards such as procedures for quality management, supply chain management, insurance, claims and customer feedback, among other operational standards.
The FAIMPLUS certification confirms that Suddath is adhering to FIDI’s rigorous worldwide standards for providing high-quality, effective international moving services. Importantly, this certification provides our clients with the confidence that we understand the industry and will provide best-in-class service to their relocating employees.
In addition to the FIDI-FAIMPLUS certification, Suddath also maintains the following international certifications: