JACKSONVILLE, Fla. (Jan. 01, 2013) – Suddath International is pleased to announce that we have earned FIDI’s FAIM Plus accreditation through our consistent application of exceptional quality processes.
More than a decade ago, FIDI, the largest global alliance of independent quality international removal companies, developed the FIDI Accredited International Mover (FAIM) Quality Management Program. This is the most stringent, all encompassing quality program for the international moving industry and has more than 200 quality requirements relating to an organization’s operations and services to customers. FIDI now offers an accreditation called FAIM Plus for those organizations that exceed the basic quality standards set forth by FIDI and hold an ISO 9001:2008 certification.
The FAIM Plus certification and inspection involved the audit of Suddath® operations, personnel, equipment and customer satisfaction among many other areas. Suddath successfully met all requirements of the audit. We will continue to follow a strict set of internal quality control and customer service processes, with the ultimate goal of providing the highest levels of service and value to our customers and partners.