Jill Heath

Minneapolis/St. Paul, MN

Long Distance Moving
June 15, 2020

We had a great experience. Craig and Kristy at the Suddath office were both great to work with. Brett our driver was very professional and considerate. The crews on both ends were friendly and efficient. Our truck arrived at the early end of our arrival window. Our belongings were handled with care and we had no issues with damage to our belongings or our home. Highly recommend.

Angie Flores

Military

Military Relocation
June 12, 2020

First not sure why it wont let me me put chicago il but that’s where we got moved too. So let me start off by saying that the people who packed us up were very professional and helpful we are grateful for them that’s why there is a star. Honestly if not for them I wouldnt leave any stars if possible (its not). But we got packed and loaded up may 26th from groton ct. We travel ourselves for 3 days and made it great lakes il. After arriving we contacted suddath to see where our belongings were they could not even find them at first. Second they had our loading day in their paperwork for a different day. Once they finally found our belongings they told us they needed to be crated we have had to do this before coming from san Diego. Well they took a week, after a week we called again the still had no driver assigned, this finally was resolved and our items got picked up on the 2nd of june. We were told to expect estimated arrival by the 5th of june or the 8th of june. We then got told by one of their chat agents the 10th of june it would arrive, we then called over the phone and some else said the 8th again it kept changing for different days never a clear answer. On the 9th it finally arrived to great lakes but were told we woulnt be able get it delivered until the 16th of june 1 day before their no later drop off date. To tell you they were unprofessional is an understatement we got every excuse possible to why they took about 3 weeks to get our thing (ps still dont have them) some of their customer service was horrible and very rude. They also said they couldn’t figure out where their driver was but once my husband called they were able to get ahold of dispatch and find out they were in Wisconsin. I don’t recommend if you see my review RUN because being without things for 3 weeks is honestly horrible.

Bradford Oliver

Military

Military Relocation
May 27, 2020

The worst communication and ability to secure dates in 20 plus years of PCS moves. The team promises to call back and never did, I had to initiate all communication. They have still failed to ensure that my household goods will be delivered and suggested I call my local transportation office to get some billing number. What are we paying these folks for if not to ensure delivery are made on time. I should have moved myself.

Kyle Hoch

Minneapolis/St. Paul

Home Moving
March 6, 2020

Team effort from Eric, Robin, Belinda, and Erynn. Fantastic work, really impressed with the work ethic and communication. Would be happy to use the Suddath team again.

Tom Sweeney

Minneapolis/St. Paul

Home Moving
February 1, 2020

The Suddath salesman came out to estimate our move to Connecticut. He arrived 30 minutes before our scheduled appointment, but we accommodated him. Nice guy, but talked really fast and loud. My heart literally was racing by the time we got up from the kitchen table. He followed up quickly with an estimate. When we had another mover quote, that guy said there would be a surcharge for smaller truck to move our stuff from the house to the big truck because of spring road weight restrictions. The Suddath salesman had not mentioned road restrictions or the upcharge for a satellite truck, so my wife contacted City Hall. The City Engineer told her that a big tractor trailer would not be allowed in our neighborhood from about mid March through April and that the city does not issue waivers. I contacted the Suddath salesman and he said road restrictions had never been an issue, but we would have to pay extra if it was. He agreed to contact City Hall and verify his position. A week later he still had not contacted me, so I texted him. He had read my text the same da. By the end of he next day he still had not responded. Sorry Suddath. We’re not going to entrust our 1300 mile move to you.

Ulrich Hounton

Minneapolis/St. Paul

Home Moving
November 25, 2019

The service was great very professional staff

Wendy Munson

Minneapolis/St. Paul

Home Moving
November 1, 2019

Jim Murray and Brenda Menendez did a fantastic job of bidding and coordinating the tough pre-move process seem easy. Then on move day, Marc and his crews were timely, conscientious and considerate in all respects when loading our furniture in late September, transporting it across state, and unloading it the next morning, placing the items in our new home. The coordination between crewmembers during loading and unloading was impressive. Obviously seasoned teams, motion and effort were not wasted. Furniture appropriately wrapped. No nicks in walls or corners, going or coming. We had solicited bids from three companies, the bids were close, and Suddath/United had the middle (unfixed) bid but gave us the greatest comfort level based on professionalism during the bidding process. Then we received money back because the weight was less than estimated when bidding. Honest bunch. Overall, a good experience. Without question, we’d use them again.

Linda Johansen

Minneapolis/St. Paul

Home Moving
January 24, 2019

Suddath made our move to Chicago easy and, actually, almost fun. The people were incredibly friendly and professional. First there was Craig, who came out to assess our goods and estimate the moving cost. Craig was thorough and complete, gave me some tips and ideas on items that I was packing myself, and was accurate with his assessment. Then there was Penny and the packers – they were also quick, and so friendly and personable. I discovered on the receiving end how good they are at their jobs, as not a thing was scratched or broken. Dennis was the lead on our move – he is very organized, and, again, professional and friendly. He walked us through the process and everything happened on time and exactly as he said it would. The moving crews on both ends were so efficient and hardworking. They walk thru after everything is off the truck and make sure that things are placed exactly how I wanted them, and that was greatly appreciated. I would highly recommend them. Thanks so much for a fantastic job!

Peter Zibley

Minneapolis/St. Paul

Home Moving
January 3, 2019

Everyone was extremely helpful and skilled. We appreciate the hard work and would highly recommend Suddath Relocation Systems. Elaine Bagby did a great job of coordinating the move and was always available for help.

Dewi P

Minneapolis/St. Paul

Home Moving
December 13, 2018

Ashley Winfrey was amazing! So happy I went with Suddath instead of competitor. Service was outstanding. I’ve worked with a few movers in the past (for clients) but Ashley is just above and beyond. Such a stressful time. But Suddath/ Ashley helped me survived it. Thank you!

Chris Connolly

Minneapolis/St. Paul

Home Moving
December 4, 2018

I was representing Margo Smith during delivery. James and Mike did a very good job ensuring items were accounted for, treated each item with care while moving and very nice & professional. There was yellow and orange label items. The office only gave Mike & James the yellow item inventory list. Quick thinking they created new list for the orange items to minimize any delays.

James Koeppl

Minneapolis/St. Paul

Home Moving
September 10, 2018

Worked primarily with Ted Simmons and he did a great job getting us something very good people! The crew was polite and helpful!

Matt Philippi

Minneapolis/St. Paul

Home Moving
August 28, 2018

Excellent service, timely communication, always held to the schedule, and operated very fast when packing and unpacking. Highly recommended!

Steve Cornils

Minneapolis/St. Paul

Home Moving
August 25, 2018

The moving crew from Sudduth in Eden Prairie did an excellent job managing my things (including a grand piano). My things were put in storage in Phoenix for a few weeks and the local crew (Mayflower) delivered them safe and sound. Special thanks to Brenda Menendez for her excellent service and personal care throughout the moving process. High marks all around!

Lee Graves

Minneapolis/St. Paul

Home Moving
August 14, 2018

Setting up the move was easy. Craig, our representative, was quick to respond with answers to our questions and his quote estimate on weight ended up being very close to accurate. There were delays in responses from the dispatcher in Texas. We were told we needed to be at our destination between Aug. 1 and Aug. 8, which was our moving window. I’m beginning to think the early part of the window is never reached, because we received our items Aug. 7. I wish they could shrink the window down so we would not have had to live on patio furniture and air mattresses for 5 days. The pick up and unload were smooth and professional. We did have one item broken, which the unload team said was broken when they picked it up from the warehouse. We filed a claim and are waiting to see if it is accepted. Dean, our owner/operator who delivered our goods was very professional with the unload process. He and his crew did a great job unloading our items!

Mark Lindley

Minneapolis/St. Paul

Home Moving
August 13, 2018

What a fiasco. Our van line out of Chicago contracted with Suddath here in the Twin Cities to unload our truck and move us into our new place last week. The crew was scheduled to be here at 8 AM. By 9 AM, no one showed up. Our driver called and the dispatcher, who gave conflicting stories. Finally three people showed up nearly 90 minutes late. One of the crew left after two hours, and another walked away well before the job was done. The lone bright spot was the performance of one of its employees, [Employee], who went above and beyond the call of duty. He picked up the slack and stayed until the job was done. Apart from the dedication and professionalism of [employee], this was a horrible experience.

Susan Swanson

Minneapolis/St. Paul

Home Moving
August 4, 2018

I have had my parents things in storage in MPLS. for over 12 years. Loretta in billing has always been pleasant and helpful. Mandi is very nice to work with. The tall African-American mover was kind, willing to do whatever needed to be done and had a lot of common sense. I had one marble table top broken. I am still waiting for the claims paperwork to arrive in the mail. Mandi has assured me that it will be made right.

Ann Hofmann

Minneapolis/St. Paul

Home Moving
July 26, 2018

DO NOT use this company. The salesman [employee] said if we purchased the insurance we would not have to provide proof of purchase if any furniture got damaged…he lied…they DO require proof of purchase price before they will reimburse you. We had a lot of damage and found China and books thrown in a laundry basket in the back of the truck. Getting reimbursement is a nightmare!! PLEASE Make sure you have proof of purchase for all your furniture otherwise you WILl NOT get reimbursed, the insurance is expensive so beware!

Madhukar Malladi

Minneapolis/St. Paul

Home Moving
July 24, 2018

I am really happy with the service.

Jalen Johnson

Minneapolis/St. Paul

Home Moving
June 22, 2018

Relocation with Suddath was fantastic! The relocation coordinator was wonderful to work with and the moving crew was fantastic! This was my first experience with a moving crew and I would highly recommend Suddath!

Heonjoo Ha

Minneapolis/St. Paul

Home Moving
June 5, 2018

Moving was a piece of cake. Everyone was well-organized and planned according to the plan. I have moved more than 5 times so far and this one was one of the easiest, fastest, and cleanest move ever.

Susan Tagatz

Minneapolis/St. Paul

Home Moving
May 29, 2018

You moved some furniture to my daughter in Raleigh, N.C. Everything arrived perfectly, even the piano.our move to our new townhouse also was perfectly. I just hate emptying all these boxes!!!

Andy Zarras

Minneapolis/St. Paul

Home Moving
May 29, 2018

Doug and his crew were outstanding and Ashley’s daily follow up was great. Suddath is the best!

Cheri Marchio

Minneapolis/St. Paul

Home Moving
May 27, 2018

Our move went great because we really got to know our driver, Pedro. It was confusing that so many companies were involved (Mayflower, Suddath, Mohawk Moving, Boulevard) but everyone we spoke to was very helpful. Our items arrived so quickly it made our cross country move a bit challenging to beat the moving van to our new home. We would hire Mayflower again and instead of packing our own boxes it would be worth the investment to have Mayflower pack for us.

karen keljik

Minneapolis/St. Paul

Home Moving
May 23, 2018

I wish I could give Tony Gordon and Blake 10 stars for the move ! Kind polite very helpful I have not heard from anyone about my breakage claim – so I give the guys 10 and the office 1