FF&E Hospitality Solutions for a 100-Room Hotel

CHALLENGE

OTO Development, part of The Johnson Group, is a private company that develops, owns, and operates upscale select-service hotels throughout the continental United States. OTO recently completed the conversion of a beachfront property in the Florida Panhandle to give it a fresh look and feel, as well as a new brand identity, to better appeal to today’s guests. The hotel features 100 guest rooms, a business center, a fitness center, a market, and an on-site restaurant and bar.

As part of the down-to-the-studs renovation, this project required new furnishings to align with the brand’s design-driven interior landscape. OTO Development sought a reliable partner with the resources to handle its furniture, fixtures, and equipment (FF&E) needs on a large scale.

SOLUTION

Operating for over 100 years, Suddath® was the ideal choice for OTO Development. Because Suddath is known for providing comprehensive furniture asset management  for leading brands nationwide, Suddath earned the contract to manage FF&E warehousing, transportation, and installation for the hotel conversion. With Suddath managing multiple services, OTO Development benefited from consistency across all aspects of the project, effective communication, and quality management that helped avoid hiccups and delays. Suddath’s hospitality experts worked with OTO Development to design a custom plan that seamlessly integrated with the project’s renovation timeline.

By storing FF&E in a Suddath-owned warehouse, OTO Development reduced costs and benefitted from enhanced tracking of inbound inventory through innovative warehouse management software, Körber. It provided visibility and control over inventory at every touchpoint, with real-time updates and transparency at every stage of the project.

Experts in managing hospitality and FF&E needs, with thousands of projects under our belt, our team understands the importance of on-time delivery and installation. We also understand that projects often have delays outside of our customer’s control, and our ability to scale up and down to meet the construction delays of this projects helped ensure all FF&E was delivered, installed and properly functioning for opening day.

RESULTS