To our Valued Agents and Supply Chain Partners,
I wanted to take this opportunity to follow up on the communication that was sent to you earlier this week regarding the USTC Stop-Move order and Suddath Government Services’ Business Continuity Plan.
In an effort to keep our workforce safe and to comply with the current CDC guidelines, we have mobilized our workforce. I want to assure you that this should cause minimal business interruption in vendor invoice processing, payments, and payment inquiries. If you have not already signed up for ACH payments with SGS, I would strongly urge you to take a few minutes to complete the ACH enrollment and return it to Sarah Haney. This will allow us to continue to make payments in the event our office is temporarily closed due to a COVID-19 outbreak. We are also temporarily reducing our QuickPay discount fee from 4% to 2% through the end of July (3/23/2020 through 7/31/2020). I hope this fee relief coupled with our fast payment turnaround will help you bounce back from the government’s partial work stoppage.
Lastly, I want to make sure you have my personal contact information should you have any questions or concerns. I know that these are unprecedented times that we are living in and I hope that keeping the lines of communication open will give you peace of mind that your payments from Suddath Government Services will continue uninterrupted. Thank you for your time and I wish each one of you and your families the best during this difficult time.
VP Finance, Suddath Government Services