There are several things you can do to perform due diligence and make sure you’re choosing the right moving company for you. Pay special attention to the company’s process for providing a quote. All moving companies must perform a home walkthrough prior to the day of your move. Only then can they give customers a moving quote. If they offer pricing before performing a walkthrough, then they are not in compliance with the law. If the pricing is vague or if the company is unwilling to commit to a specific number, we recommend finding a different moving company in the Seattle area.
Another important step in verifying the quality of a moving company is to perform online research through reputable, third-party websites. Once you have completed a read through Google Reviews, check with independent organizations like the Better Business Bureau (“BBB”). They can verify that the companies you are considering are established and accredited. The BBB website provides access to complaints and responses, so you can judge for yourself if the company handles customer concerns properly.
The Federal Motor Carrier Safety Administration, or FMCSA, is another valuable source of information. This organization’s job is to make sure that all commercial carrier vehicles that meet certain requirements have a Department of Transportation (DOT) number. Once you have the DOT number, head over to the FMCSA website and look up the moving company’s compliance. You can also ask the moving company directly for their (DOT) number.
We also recommend that you ask your mover for a record of all of the accreditations they have earned and what industry associations they belong to. Lastly, request their insurance information and be sure it’s up to date. Any reputable moving company is accustomed to supplying this information to its customers and will do so willingly.