As far as quality, it starts with having the right people working for you. Every day, we’re assigning individuals to your move who are people who care, who understand that moving is a stressful time for everyone. Our Seattle movers know that we’re there to eliminate that stress and not add to it.
Our training center, Suddath University at our headquarters in Jacksonville, FL is a big part of this. All of our van operators and other crew take a week where they go through and practice our processes for home and corporate relocations. We also work with them on soft skills, to ensure that when they’re in your home or office, they’re treating everyone with the utmost respect during what can be a stressful time.
The training and investment we put into our crews ensures that they understand the requirements, what is expected of them, and that we are all in the customer service business. We perform that service to the best of our abilities, and we make sure that those abilities are robust.