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Suddath’s Re-certification of the FIDI FAIM Designation

News // March 4, 2025
Suddath's Re-certification of the FIDI FAIM Designation

Jacksonville, Fla. (March 4, 2025) – We are thrilled to announce that Suddath® has successfully re-certified our FIDI FAIM Plus designation, reaffirming our commitment to providing top-tier service in the international moving and relocation industry.

What is FIDI and Why is it Important?
Fédération Internationale des Déménageurs Internationaux (aka FIDI Global Alliance) is the world’s largest network of quality-certified international moving and relocation companies. By promoting strong partnerships and high industry standards, FIDI unites quality-minded companies across the globe. For corporate relocation programs, FIDI’s stringent quality standards ensure that employees receive consistent, reliable, and professional services, making it a crucial component for businesses with employee relocation needs.

The Significance of the FAIM Plus Quality Certification
The FAIM Plus Quality Certification sets the benchmark for excellence in the international moving and relocation sphere. This certification is unique as it is the only quality assurance standard dedicated exclusively to the international moving industry. The added Plus indicates a company has gone above and beyond the basic FAIM requirements, demonstrating a higher level of service and quality.

Independently Audited and Verified
FAIM certification requires regular audits by independent third-party auditors, currently conducted by the global accounting firm EY. These audits ensure that all certified companies adhere to the high standards set by FIDI. For Suddath, maintaining FAIM compliance is a testament to our dedication to quality and reliability.

Stringent and Comprehensive Requirements
FAIM certification encompasses a wide range of requirements, including:

  • Operational Excellence: Ensuring high-quality service in all operations.
  • Supply Chain Management: Collaborating with suppliers who follow the same rigorous standards.
  • Financial Stability: Demonstrating organizational and financial health through regular assessments.
  • Compliance: Adhering to FIDI’s Anti Bribery & Corruption and Anti-Trust Charters, as well as international data protection regulations.

The FAIM Compliance Procedure
The FAIM Compliance Procedure follows a three-year cycle, comprising:

  • On-Site Audits: Conducted every third year by independent auditors to check full compliance with FAIM standards.
  • Internal Audits: Yearly self-assessments that ensure ongoing adherence to FAIM requirements.
  • Financial Assessments: Annual reviews of financial statements by an independent third-party to verify creditworthiness and financial stability.

At Suddath, we are proud to uphold the high standards of the FAIM Quality Certification. Our re-certification underscores our unwavering commitment to delivering exceptional international moving and relocation services to our clients. Our commitment to compliance is one of the key reasons the top companies in the world select us to mobilize their relocating employees. This achievement not only highlights our dedication to quality but also assures our clients of the superior service they can expect when partnering with Suddath.

Need assistance with your global moving program? Contact us today.