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CareersOngoing Facility Support Services
Large organizations have diverse move and ongoing facility support needs and the pace of change is intense. On any given day, you might have employee moves, furniture repairs, ergonomic adjustments, computer moves, new-hire setups and a multitude of other facility support needs. Attempting to keep all of this activity organized with outdated technology results in a struggle to deliver high levels of customer satisfaction. At Suddath®, we combine award-winning technology and the best service teams in the industry to provide market-leading solutions for moves, adds, changes (MAC) that deliver consistently high-quality results around the globe.
Our ongoing facility and department moves customers benefit from:
- Industry leading technology for smart service bundling with a digital dashboard
- A broad menu of services available everywhere you need us
- Local solutions and a national reach for consistency across projects in multiple locations
- Wholly owned global logistics division for competitive transportation services
- Highly skilled service fulfillment teams
Moves, Add and Changes (MAC) Services
Suddath can handle all your churn needs in one place. Our services include:
- On-site planning, work order management and coordination
- CAD and licensed design support
- Furniture moves, reconfiguration, installation, repairs and cleaning
- Technology equipment moves, connections and cable management
- Data center and lab relocation
- Daily internal and external department moves, group moves and event support
- Warehousing, storage and asset management
- Resale, recycle, donation and disposal of surplus furniture and equipment
Suddath Solves common industry problems
MAC Challenges:
- Lack of structure, poor processes and outdated technology
- Overspending due to poor service bundling, vendor management and last-minute requests
- Poor end-user experience due to lack of communication
- Insufficient reporting for cost allocation and decision making
- Lack of funding to improve existing service request management systems
- Inconsistent service crews and poor compliance with facility regulations
Suddath Solutions:
- Portal, a secure, web-based service request system that integrates with your existing systems
- Customizable approval management and compliance controls
- Smart service bundling to increase productivity, eliminate waste and reduce costs
- Modern communications platform via Portal to improve customer satisfaction
- Volume and cost reporting by service type, location and department
Local Solutions with National Reach
With a local presence and a global reach, we meet your needs wherever they are. This may include a project in a single location, several projects happening simultaneously in multiple locations or ongoing MAC support across several facilities. Whatever the scope, we deliver competitive solutions using cutting-edge technology and a standardized process that can be applied consistently across the country—and around the world.
