Innovative MAC Solutions

Ongoing Facility Support Services

Large organizations have diverse move and ongoing facility support needs and the pace of change is intense. On any given day, you might have employee moves, furniture repairs, ergonomic adjustments, computer moves, new-hire setups and a multitude of other facility support needs. Attempting to keep all of this activity organized with outdated technology results in a struggle to deliver high levels of customer satisfaction. At Suddath®, we combine award-winning technology and the best service teams in the industry to provide market-leading solutions for moves, adds, changes (MAC) that deliver consistently high-quality results around the globe.

Our ongoing facility and department moves customers benefit from:
  • Industry leading technology for smart service bundling with a digital dashboard
  • A broad menu of services available everywhere you need us
  • Local solutions and a national reach for consistency across projects in multiple locations
  • Wholly owned global logistics division for competitive transportation services
  • Highly skilled service fulfillment teams

Moves, Add and Changes (MAC) Services

Suddath can handle all your churn needs in one place. Our services include:

  • On-site planning, work order management and coordination
  • CAD and licensed design support
  • Furniture moves, reconfiguration, installation, repairs and cleaning
  • Technology equipment moves, connections and cable management
  • Data center and lab relocation
  • Daily internal and external department moves, group moves and event support
  • Warehousing, storage and asset management
  • Resale, recycle, donation and disposal of surplus furniture and equipment
employee typing on laptop at desk

The Portal Difference

If you have ongoing project management needs, Portal, our service request management system brings process, control and savings. Using Portal, you receive:

  • Secure, web-based self-service platform
  • Request approval and compliance controls
  • Reduced costs with service bundling and efficiency

Suddath Solves common industry problems

MAC Challenges:

  • Lack of structure, poor processes and outdated technology
  • Overspending due to poor service bundling, vendor management and last-minute requests
  • Poor end-user experience due to lack of communication
  • Insufficient reporting for cost allocation and decision making
  • Lack of funding to improve existing service request management systems
  • Inconsistent service crews and poor compliance with facility regulations

Suddath Solutions:

  • Portal, a secure, web-based service request system that integrates with your existing systems
  • Customizable approval management and compliance controls
  • Smart service bundling to increase productivity, eliminate waste and reduce costs
  • Modern communications platform via Portal to improve customer satisfaction
  • Volume and cost reporting by service type, location and department

Local Solutions with National Reach

With a local presence and a global reach, we meet your needs wherever they are. This may include a project in a single location, several projects happening simultaneously in multiple locations or ongoing MAC support across several facilities. Whatever the scope, we deliver competitive solutions using cutting-edge technology and a standardized process that can be applied consistently across the country—and around the world.

Advanced Technology for MAC Services

Through Suddath’s innovative technology, a large hospital and research center streamlined relocation, warehousing and asset management service requests across over 50 project managers and a multitude of departments.

Contact our team

Talk to our experts today to implement better solutions for your moves, adds and changes tomorrow.