Leading move, furniture and facilities support solutions

Large organizations have diverse move and facility support needs and the pace of change is intense. On any given day, you might have employee moves, furniture repairs, ergonomic adjustments, computer moves, new-hire setups and a multitude of other facility support needs. Attempting to keep all of this activity organized with outdated technology results in a struggle to deliver high levels of internal customer satisfaction. At Suddath®, we combine award-winning technology and the best service teams in the industry to provide market-leading solutions for moves, adds, changes (MAC) that deliver consistently high-quality results around the globe.

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The Portal difference

The Portal difference

If you have ongoing needs, Portal, our service request management system brings process, control and savings. Using Portal, you receive:

  • Secure, web-based self-service platform
  • Request approval and compliance controls
  • Reduced costs with service bundling and efficiency

Learn how Portal works

Common industry challenges

  • Lack of structure, poor processes and outdated technology
  • Overspending due to poor service bundling, vendor management and last-minute requests
  • Poor end-user experience due to lack of communication
  • Insufficient reporting for cost allocation and decision making
  • Lack of funding to improve existing service request management systems
  • Inconsistent service crews and poor compliance with facility regulations

Suddath MAC solutions

  • Portal, a secure, web-based service request system that integrates with your existing systems
  • Customizable approval management and compliance controls
  • Smart service bundling to increase productivity, eliminate waste and reduce costs
  • Modern communications platform via Portal to improve customer satisfaction
  • Volume and cost reporting by service type, location and department

Suddath MAC menu of services

  • On-site planning, work order management and coordination
  • CAD and licensed design support
  • Furniture moves, reconfiguration, installation, repairs and cleaning
  • Technology equipment moves, connections and cable management
  • Data center and lab relocation
  • Daily internal department moves, group moves and event support
  • Warehousing, storage and asset management
  • Resale, recycle, donation and disposal of surplus furniture and equipment

Request more information on MAC services

MAC for a large hospital and research center

MAC for a large hospital and research center

  • Implemented Portal service request system
  • 20,000 employees
  • 53 building campus
  • 3,500 annual service orders
  • 25,000 pieces of equipment
  • 1,200 moves per year


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National solutions with global reach for worldwide consistency

With a local presence and a global reach, we meet your needs wherever they are. This may include a project in a single location, several projects happening simultaneously in multiple locations or ongoing MAC support across several facilities. Whatever the scope, we deliver competitive solutions using cutting-edge technology and a standardized process that can be applied consistently across the country—and around the world.

  • Broad menu of services available everywhere you need us
  • Single point of contact and dedicated program delivery teams
  • 18 owned domestic locations with a national network of trusted agent partners
  • Global reach through partners in 150 countries
  • Wholly-owned global logistics division for competitive transportation services

Managing multiple projects in more than one location? Or, need help with ongoing facility and furniture support needs? Learn how Suddath's scalability, experience and Portal technology can streamline your projects.

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