Joachim Harnack

Washington D.C.

International Home Moving
May 9, 2021

Upon completing my move from Mozambique to Washington, DC, my customer representative (Lona McCarty) acknowledged that she had overcharged me $893 in the final bill. That was in January 2021. It is now mid-May 2021, and despite repeated (!!) promises, the amount has not been credited to me. While I sympathize with the extra strain of Covid on Suddath, I am at loss to understand why the money has not been transferred. I paid over $80,000 to Suddath during 2016-2020, and I feel bullied when pa payment is promised repeatedly but not made.

Frank Herrera

Washington D.C.

Employee Relocation
March 17, 2021

The team was great and very professional. Carrie at Suddath was awesome. Thank you

Nicholas` Shevnock

Washington D.C.

Employee Relocation
February 4, 2021

Shelby coordinated our move and was an absolute joy to work with. Due to work constraints, I had to be moved quickly and had some complexity required. Shelby was able to quickly navigate those needs, coordinate the various parties, and gave me a completely stress free move. 100% satisfied, easily the best move experience I’ve ever had.

Travis Felix

Washington D.C.

Employee Relocation
February 2, 2021

Everything was done correctly

Roberto Padilla

Washington D.C.

Commercial Moving
January 19, 2021

Great crew that dropped off my belongings. Very helpful and patient with me. Excellent service!

Rosie Cash

Washington D.C.

Employee Relocation
August 27, 2020

Excellent service and communication! Couldn’t have had a better experience.

Terry Wilcox

Washington D.C.

Employee Relocation
August 27, 2020

Could not have been more appreciative to have been paired with Elaine Bagby as my moving coordinator. She updated me consistently throughout the move, answered every and all of my questions, and was always extremely pleasant to speak to. As a recent grad moving cross country for the first time, I do not think I could have had a better experience.

Jennifer Freud

Washington D.C.

Long Distance Home Moving
July 31, 2020

I highly recommend Suddath. They made my cross country move much less stressful. Rachel was always communicative and quick to respond, and Buzz and his team did a wonderful job with my full pack.

James Berninghausen

Military

Military Relocation
June 2, 2020

Overall the move went smoothly with good customer service. The claims process was initially smooth as well, however, they only initially offered compensation for some of the items. I pointed out the ommission and they reluctantly corrected it. However, they refused to reimburse for several items when I used their own inspector’s report against them. The adjuster has since ignored my attempts to contact her for about 6 months. She has refused to tell me if my claim is closed or if they are still reviewing it. It’s been almost a year since I moved. I understand they can’t honor every claim and need to be fair, but refusing to clearly communicate and completely ignoring some claimed items is very frustrating and disrespectful. It’s too bad the one bad apple ruined my experience with this company. I hate to complain but I have little choice at this point but to run it up the flag pole.

Travis Voss

Washington, D.C.

Local Home Moving
May 7, 2020

Elaine was great. She kept us updated and checked in with us throughout the entire process!

Bruno Raposo

Washington, D.C.

Local Home Moving
October 15, 2019

Great service by Kate Miley and Jimi’s team.

Patrick Matera

Washington, D.C.

Local Home Moving
September 5, 2019

I was extremely impressed by the entire process! Suddath did a wonderful job. Brandi was a pleasure to work with and I would recommend your services to anyone! Great job!

Delin Zhang

Washington, D.C.

Local Home Moving
August 29, 2019

Excellent service. Rachel is very responsive. The moving team has handled my move. Everyone was professional and polite. Through their effort, my move has been less stressful.

Bryan Bates

Washington, D.C.

Local Home Moving
July 1, 2019

Kate Miley was amazing and helped me throughout the entire process. From the beginning of the move till the end, she was always willing to help and offer useful and excellent advice. She helped me figure out the best way (and best price) for transferring all my items, including a second stop for a baby grand piano. Could not have been happier with her service!

Sandra Danu

Washington, D.C.

Local Home Moving
June 25, 2019

Your team and access for information during the move were exceptional. I never felt left on my own to wonder what was going on. The truck driver (Terry) and the teams who helped him were very efficient and careful as well as polite and friendly. The stickers on each item being checked with the list upon arrival is good, but wasn’t as carefully done as it should be. Several items had the same number . The packing team also went through my things so rapidly that i missed seeing where some things went.

Andrew Stein

Washington, D.C.

Local Home Moving
May 6, 2019

Suddath took care of my entire move from household goods to getting my truck shipped and I could not have been happier with the service they provided. Elaine Bagby did a tremendous job coordinating everything and keeping me in the loop and making this move as stress free as possible. The packing crews on both ends of the move were very nice and did a great job. would highly recommend their services to all friends and family.

Richard Blewett

Washington, D.C.

Local Home Moving
April 29, 2019

The packers were terrific and very professional. The loaders/drivers, Mike and Rocco were absolutely fabulous. Very hard workers, fun to be around and could not have done a better job. We would recommend the company, but give rave reviews for Mike and Rocco!!! To management: guys like those two really make your company special.

Jennie Garraffa

Washington, D.C.

Local Home Moving
March 5, 2019

The guys were professional, efficient, polite and did a great job.

Robert Young

Washington, D.C.

Local Home Moving
February 4, 2019

Outstanding. Fast, on time, efficient.

Carol Paska

Washington, D.C.

Local Home Moving
January 31, 2019

Roberto and William (I believe they came from Orlando) were the ones who did the packing and loading of the truck from our old house in Maryland. They were fabulous! They worked quickly and efficiently and were very careful with everything they did. Originally, 2 days were scheduled, 1 for packing and 1 for loading. However, since they worked so quickly they were able to finish everything in one day. They first asked us if it was okay to continue and we said yes. It was a very long day, but it was nce to have the seond day to do whatever else we needed or wanted to accomplish. Thanks to Roberto and William and the moving coordinator Terri Alderson.

J Otte

Washington, D.C.

Local Home Moving
January 11, 2019

Every step was well executed. Professional people.

Welton Chang

Washington, D.C.

Local Home Moving
December 19, 2018

Extremely professional and efficient movers who were easy to work with. Everything arrived in perfect order.

Jay Timmer

Washington, D.C.

Local Home Moving
September 14, 2018

Kate Miley was a very helpful coordinator. She worked hard to get my stuff delivered as soon as possible. The crew was very friendly and helpful. Nothing was damaged. Very satisfied with the move. Thanks!

Alex McKenzie

Washington, D.C.

Local Home Moving
May 9, 2018

The move team (Norma, Mario, Milena and Ricardo) were very professional, thorough and caring with our belongings. They followed up on the phone making sure our questions were addressed. Most of our items are still in transit, but we got a small/partial set of boxes delivered as planned, everything is great shape. We also had great communication and advice from our customer rep, Sanjay Kaushal. Thanks to all!

Antonio Romero

International

International Home Moving
May 8, 2018

I was very happy with the service provided in moving household items from overseas into our new apartment in DC. The delivery was made on time and very effectively. Very happy with the experience.