If your shipment is not delivered on your required delivery date (RDD) by 5pm, you are eligible to file an inconvenience claim. It’s important to keep all receipts! Items you can submit include but are not limited to: lodging, meals, laundry service, purchase of sheets, towels, pots, pans, paper plates, napkins and disposable cutlery.
When supported by receipts, the maximum liability for lodging and meal expenses will not exceed the daily lodging and meal per diem rate. To get your per diem rate, please call our Customer Care group at 904-390-7100 ext. 6888.
Itemized receipts must accompany all inconvenience claim requests for lodging, meals and food. Out of pocket expenses must be reasonable and relate directly to relieving a definite hardship when establishing a household. Example of reasonable are: Wal-Mart, Target and AAFES. If the TSP purchases or reimburses the customer for tangible household items such as towels or pot and pans, the TSP may make arrangements to reclaim those items upon delivery of the customer’s shipment.