SWS and SGL Inbound Calls

Call Script

“Thank you for calling Suddath, this is [NAME] how can I help you?”

**Customer indicates need request**

“I’d be happy to help you get started with your [REFERENCE REQUEST], can I get just a little more information from you?”

**proceed to gather info listed below on form**

What Are You Moving?

Service Type *

Please select a service.

First Name *

Enter your first name

Last Name *

Enter your last name

Email *

Enter a valid email

Phone Number *

Enter a valid phone number

Company Name *

Enter your company name

Job Title *

Please enter a valid response

City *

Please enter a valid response

State/Region *

Please enter a valid response

Current ZIP Code *

Enter your current zip code

Street Address *

Please enter a valid response

Select Product Line *

Please enter a valid response

Additional Comments

Please enter a valid response

*By clicking Submit you agree to allow Suddath to contact you regarding your inquiry.

Thanks we have everything we need.

Closing Script: Thank you for providing these details. For next steps I would like to connect you with one of our experienced consultants. I have gone ahead and gotten your information to the team and your Suddath consultant will be in touch within 24 business hours with your customized solution.

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Closing Script

Thank you for providing these details. For next steps I would like to connect you with one of our experienced consultants. I have gone ahead and gotten your information to the team and your Suddath consultant will be in touch within 24 business hours with your customized solution.