Project Profile: U.S. Naval Hospital Guam

Suddath®, A Single-Source Medical Center Relocation Service Provider. The ChallengeSuddath®, A Single-Source Medical Center Relocation Service Provider

The Challenge

The vision of the U.S. Naval Hospital Guam is to lead Navy medicine in quality, patient-centered care. When it became evident that the existing 56-year-old hospital could no longer do that in an efficient manner, the U.S. Navy decided to build a new facility on the Pacific Island of Guam.

The decision to build a new facility presented an enormous logistical challenge. Not only did the furniture, fixtures and equipment (FF&E) need to be sourced domestically, over 130 cargo container loads of diverse inventory needed to be organized, shipped, tracked, delivered and installed internationally, over 6,000 miles away on this unincorporated territory of the United States. Additionally, an entire relocation from the existing hospital had to occur in sync with the new facility outfitting.

A complicated relocation project of this magnitude presents a very complex vendor management challenge which typically involves having to source a myriad of providers, including:

The Solution

As a global relocation and transportation provider with wholly owned locations and diverse internal workplace and logistics capabilities, Suddath was able to provide a single-source solution addressing all of the interrelated project requirements.

To make this project happen the right way, on time and on budget, the client needed to find a way to simplify all the planning and sourcing components so that the complex logistical challenge could be tackled. Consolidating services allowed the client to reduce complexity, streamline communication, increase accountability, reduce risks, and avoid unnecessary mistakes, downtime and costs. Suddath provided a customized solution leveraging the services of its Los Angeles location, its global logistics division and its global project management office to give the client the opportunity to work with one provider. The unique structure of Suddath allowed for self-performance of all critical project services and addressed the unique labor requirements including certified installers for multiple lines of office and healthcare furniture, HIPAA certified movers, a biomedical equipment technician, and OSHA 10 certified on-island workers to bring the project together under one roof, on time, and on budget.

Key Services

Location

United States island territory of Guam

The Facts

  • 400 medical staff and personnel relocated
  • 750 new Haworth cubicles
  • 130 45ft container loads of FF&E consolidated
  • Managed project 6,000 miles away
  • 1 provider - Suddath