International Moving Reviews

Our International Moving Reviews

International Customer Reviews


International
[Employee], [employee] and [employee] were respectful and hard-working. The only issue was that they did not complete the full unpack service as paid.


International
The movers were awesome. The third party group with dismantling the TVs and the appliances were very fly by night though.


International
Moved from San Antonio, Texas to Portugal in April, 2018. Had a lot of expensive stereo equipment and giant screen new TV as well as important and irreplaceable personal items I was very concerned about.
Suddath was recommended by a friend of a friend, and having on other personal references decided to use them. Extremely glad I chose them. The obviously have vetted their subcontractors very carefully, as the shipping company that picked up my goods in Texas were very courteous and professional. I was currently updated on progress, always in a professional and courteous manner. The company in Portugal was efficient and very helpful making sure I had all my correct documents and kept me updated on my delivery date, which was delayed by the ship, not the fault of Suddath. The goods did arrive on the rescheduled date and were delivered by a Portuguese moving company whose driver spoke good English and was efficient, courteous and quick to get everything unpacked. I gave all 3 a nice tip for doing an excellent job.
A big move like this is very traumatic and worrisome. I feel Suddath exceeded my expectations which were pretty high.
I can highly recommend this company.


International
My mom is settling in very well and is happy to have all of her belongings. She has been working through her email too, but I know she has quite a few so please feel free to send me the survey to complete. Suddath did a great job and we would be happy to provide that feedback.


International
Just wanted to give a shout out to our great packing crew who worked with us today! Linda kept everything going, was on top of the inventory and packed like a champ! Rodney was the king of wrapping, still can't believe he wrapped our couch single handedly! Louisa efficiently packed box after box with a smile and a great sense of humor. My kitchen was in good hands with her! The amount of work these folks completed with such a positive work ethic was amazing! They deserve each and every exclamation point in this message!!!!!


International
The transfer went smoothly. Communication with Teresa in your office was timely and clear. The subcontractor who actually dropped off the goods came on time, was courteous, and fulfilled expectations. Thanks for the good work.


International
The men who collected it were extremely knowledgeable, competent and careful, and they listed everything they collected. All in all, I have been very happy with the whole process. It was a little nerve wracking at times, mainly because of concerns about the clock’s fragility and being of such sentimental value, I was worried about moving it. There were also some concerns on my part around possible customs issues, (they are a law unto themselves at times) which fortunately were unfounded. I would particularly like to thank you because you coordinated it all so effectively. Very many thanks, and best wishes. I shan’t hesitate to recommend you and your company should I come across anyone else needing such a service.


International
Everything went well with the move. All of our stuff has arrived. Jenna did a great job helping us through the whole process. We’ll definitely consider moving with Suddath next time we move. Best wishes.


International
Everything went great. The delivery guys, Jose and Chris, were excellent. Everything was in good condition. Thanks for all your help and hand holding. We are glad to be references.


International
All I will say, is that Suddath have set a very high bar for others to follow! You and your team did an excellent job from start to finish. Personable, polite, considerate and hard working. They could not have made it any easier for us! Thank you for your attentiveness and professionalism.


International
This is the worst possible move I’ve ever gone through. Our stuff was picked up April 20 it is now July 8th and we were told back in late may or early June our stuff was found molded in California. Our stuff has yet to be cleaned mind you it’s july. Our stuff probably can’t even be cleaned at this point. This is the worst customer service I have ever seen. I have left calls and voicemails daily and get a call back maybe once every other week and it’s basically a confusing phone call of not knowing what’s going on. You would think they would be more on top of things and keep in touch. I hope the military will never use this company again. It’s sad that we now have to forge money out of our pocket because of their problem they have created. It’s sad to treat a family like this who has been living without their things the things they desperately need for their small child. But it’s okay to them because they haven’t been sleeping on an air mattress for 81 days. It’s just ridiculous at this point and something has got to give it’s going to be another month for our things to even get to Hawaii and another month after that for to even be delivered.