What should I look for when I’m researching moving companies?

What should I look for when I’m researching moving companies?

When you're moving into a new home, it's always important to compare quotes from different moving companies. However, in order to get accurate quotes, you need to know what to ask, as well as what qualities and qualifications to compare in order to narrow down your selection. Here are some key points to consider when you're researching moving companies:

Insurance, license and registration

You have insurance protecting the important things in life, and your moving company should too. You will want to make sure the moving company you use also carries the right licenses, registration and insurance coverage to protect your move and avoid scammers.

Verify if the mover is licensed with the Federal Motor Carrier Safety Administration. Reputable local movers won't hesitate to provide their license and registration information. Also, research whether or not the moving companies you're considering are insured to cover the items you need moved. You want to make sure you understand the insurance coverage terms, including if your valuables are insured for theft, damage and replacement. Professional movers will provide you with all of the details you need to know about their insurance coverage so you’re not left in the dark.

Moving companies that provide a pre-move survey

Going into your move, you should be completely clear on what is covered. That's why it's essential to look for local movers who offer a pre-move survey. Getting a thorough assessment of your property and items will also help you to avoid unexpected charges at the last minute.
 
The survey should be conducted in-person, or be a video survey so that the mover can see what you need to move, and collect accurate information to put into your quote. No reputable mover will charge a deposit up front before walking you through a pre-move survey. If a mover tries to charge you for a pre-move survey, understand that those type of charges and fees will probably continue throughout your moving experience. Consider movers who are transparent about their prices, including additional costs for mileage, packing material and unique items, so that you know what to expect.

Reputable local movers

Reputation is everything when it comes to moving your valuables.

Check with third-party organizations such as the Better Business Bureau and transportation licensing departments for complaints, as well as the U.S. Department of Transportation. Consider recommendations from people you know who have worked with the moving company, or mining recent Google reviews. Also, stay clear of moving companies that constantly switch their names. If they are doing this, they most likely have something to hide, and it's also harder to track their reputation.

Moving companies with experience

If you have complications to your move, such as one-of-a-kind items, or pets and children you need to help with the transition, you will want to make sure the moving company has the necessary experience and expertise.

For example, experienced movers will know if a moving permit is required to park a truck at your current home. Experienced movers will be able to anticipate problems or time-wasting elements of your move before they occur. Hiring inexperienced movers will only cost you money, time and your emotional well-being during an already stressful event. Check how long a moving company has been in business, and feel free to inquire about the expertise, training and seniority of their team.

Final thoughts

Before settling down with any moving company, it's vital to do your research. By asking questions, getting pre-move quotes and verifying credentials, you can have a better idea of which moving company best meets your needs and budget.

As you’re researching moving companies, make sure to consider Suddath® and our full range of moving services, which are backed by almost 100 years of experience. Click here for more information or to get a moving quote.